Used Cars for Sale in Hurricane, WV

We were on vacation from Nyc with my wife enjoying West Virginia when our car started shaking and baking and could barely move without severe shaking. Being that this was our sole means of transportation too as well as BACK from our trip we were distraught and didn't know where to turn. This is where Mike in charge of the service desk and Nissan stepped up and in. After explaining our dilemma to him even despite there shop being very full and busy with other repairs, Mike prioritized our car. Took some doing to find out what was wrong but after some serious diagnostic challenges it was concluded to be the rear drive shaft. Parts were ordered and our car was fixed within two days time. All the time Mike coordinated with us a car rental place so we could still enjoy our vacation, supplied status updates when I called which was several times and again had our car repaired as soon as possible. This was important to us as if its early in the day when the parts arrived and car repaired we would not have to spend more money on a hotel as we would have had to pay another night if it had not been repaired early in the day. His patience with us, kindness and empathy went a long way to turning a bad situation into a bearable one. He even assured us we would be fine the trip back 570 miles to Nyc with a new rear drive shaft, and we were!! Car ran like a top and we arrived home tired but safe and sound. Hats off to Nissan and their mechanics, employees and especially Mike at the service desk for showing us some southern hospitality and great customer service in our time of need.

From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.

Awesome sales team! Friendly, polite and no pressure or annoying calls! Let us test drive multiple vehicles until we found the one we wanted. Pricing was best we found in multiple states!

Diana our sales person was wonderful. She has stayed on top of everything. I told her what I was wanting color, mileage and price range and she found exactly what I was wanting and had it shipped to the dealership. We did everything over the phone and by text with our trade-ins and she offered free delivery. We are also being offered a free detailing of our vehicle. Best customer service I have received at any dealership. Look forward to buying from them again. Ask for Diana when purchasing your new or used Land Rover.

This is our 2nd purchase with Steven Reese and the sales team and they continue to earn our business. Their patience and commitment to the customer both during and after the sale make for a pleasurable and rewarding buying experience.

Had bought a GLK previously from this dealership and wanted to find a larger model of a Mercedes to trade for. We ended up reading and buying 2 Mercedes. The GLE is AWESOME and a great vehicle. We also bought a GLC Sport, which I dearly love. However, on the third day I started hearing a knock. Astorg came after the vehicle and left us another to use. It seems the Sport model has soft tires and knocks in cold weather. The Mercedes manager said that he understood why I was upset and bought four new all season tires at their expense. They went out of their way for us to buy both vehicles as well as correct a problem. I would definitely buy from them again and highly recommend them. Great dealership!

Never really bought a car ???sight unseen??? before, but Gerry Flynn and Tyler Astorg made this a great experience. Always prompt with replies and did exactly what they said they would. Buying a car is usually not a pleasant experience...something like going to a real expensive dentist...but Gerry made this a very pleasant experience. The folks that delivered the car were also great. Car itself was perfect and exactly like what was advertised.

Second purchase from Steven Reese, by far the best customer service and he made sure we were taken care of. I would recommend him to anyone buying a car. He went over all the features of our new vehicle and made sure we were comfortable with everything.

Just purchased a CPO vehicle from Astorg, and it was a great experience. I highly recommend Steven Reese, and the whole team from the sales manager to the finance manager were great to deal with. A quick, seemless process. Love my new used car from Astorg!

My Husband and I had been looking for a newer model vehicle, searched the online sales and found exactly what we were looking for! The sales man brought it to our door all the paper work ready to sign. Very smooth transaction.

We had been looking at convertibles for about 3 months and when we made it to Astorg there were several vehicles to drive and choose from. Jerry "Mate" Flynn was our salesman and he was patient with us and very informative about the cars and our choices. Mate was even able to take our Harley Davidson as a trade in, which we were nicely surprised about. Once we made the decision, then we met with Jasper, and within hours we were driving off with our new Audi A5 Cabriolet convertible!! This has been a very pleasant buying experience and we feel we have made new friends too.