A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
Brian did a great job for us. He listened to what we wanted and found us a great car. He went above and beyond to check out all the available rebates we qualified for to get us a great deal. Definitely impressed and satisfied!
Great experience! These guys are very thorough. I was in for a noise in my engine area ( found it was a loose spark plug) and during the inspection they discovered 2 small cracks/leaks that needed fixing. This resulted in GM paying for my oil change i was needing anyways all because warranty fixed the leaks! I was able to drive a great loaner vehicle during our service, and there were NO SURPRISES! Thanks Everyone!
I went in to look at tahoes when the snow was past my knees and the only one I haven't looked at, was the exact type I was looking for. The sales representative was very helpful and I was in and out with a great trade in value! I will be buying my new stingray here also! Thank U!!
We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
I had no plans of making a purchase or trading in my current car. After being there for an hour, our sales person, Lexi Wilson had us sold on a car. I left with cheaper paymentsand a zero% interest rate. She was knowledgeable of the cards, listened to our wants, and paired us with a car to give us everything we wanted at a price we were very happy with. We are going back in a few months to get my husband a new car. Lexi is a superstar. Can't believe she's only been there a short time. The whole team at Courtesy Ford was amazing!
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn???t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
As a first time buyer of a vehicle from a dealership, I couldn???t be more pleased with my expierence. I will absolutely recommend any and everyone to Metro Ford!
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