One of the Best Dealerships I???ve purchased a vehicle from!
by Walker87 from DealerRater.com
December 4, 2018
Extremely Friendly and knowledgeable staff that made my purchase easy and informative. If you???re looking for a Chevrolet and want a great deal, give Gene a call! My wife and I drove in from Louisiana and it was worth every mile!
I don???t ever write reviews on anything but I felt this needed to be said. My sales man great (Jason) but when it came time to see the finance guy that was a different story. That guy was a total xxxxx!!! He was so rude that I just about got up and walked out. I will not ever buy another vechile using this finance guy that???s for sure. Then when I get the truck the mats that were in the truck are now missing. What kind of business let???s their employees take items from the cars they are cleaning.
I called ahead for the vehicle I wanted to see. Truth is, I already knew what I wanted. Eugene walked me through the entire purchase process. I really appreacited not being forced to change my mind, albeit, they had and still have some great deals on new vehicles. The finance team explained clearly the terms of my loan and warranties. When the time comes to purchase a new vehicle I will return to Grey Daniels Chevrolet.
Within three minutes of filling out my application, I received a response (at 8:30 on a Saturday night). My questions were answered immediately. The financing was soooo easy...and painless, which has not been my past experience due to credit difficulties. The entire buying process was simple. I'm now in the process of picking out a vehicle for more daughter.....and absolutely loving my 2007 Infinity G35!
There were quite a few things that were simple fixes not taken care of. Example, front seat cushions have come loose from seat frame, no owners manual, only one key, navigation SIM card had been taken out of car. Things that should have been taken care of since I was told they give their used cars extremely careful inspection before they are sold ( that’s what I was to,d was their process). When I was asked for these things like a key, I was told that he would get me one at cost instead of I’ll yake care of that for you. I bought a new car from Gary Daniel a couple of years ago. Was a great experience. Can’t say the same for their used car dealership. Very disappointed in their customer service.
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