Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I am a returning customer to Damien within the last year. He is a professional that makes the buying process informative and smooth. He treats his customers with respect and shows enthusiasm about the purchase. I have also recommended friends to see him for a vehicle.
A great job getting the deal done with Eric Rogers at Depaula on my truck finding and getting exactly what I wanted !! Also for great job back in March getting and taking care of my Fiance car !! Thanks Eric very Professional and understanding and listening to what we were looking for and how much could afford!!! And to everyone else on the team for taking the time to explain and understand everything!! Thank you all !!
I was turned on to your dealership when a good friend of mine Dan Carlton, started working there. During my hunt for a new truck Dan was instrumental and he introduced me to Eric who made sure every question I had was answered and every question I didn't know I could have was answered. He the time to show me so many trucks that if I were in his shoes I probably would have stop reaching out to me. However, Eric took the time needed to find the truck that I wanted, and he did everything he could do to get me into that truck for a reasonable price. Eric went so far as to ensure that even after the sale all my wants and needs were taken care of.
I went to Depaula Chevrolet to buy a vehicle and Aram Davtyan helped me do so. He was an excellent salesman. And he helped me find a new car at a decent price. I highly recommended Depaula Chevrolet for anyone looking for a new or used car. I also recommend Aram Davtyan as a person who can make this happen!
This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
First off I'd like to say that everyone I had contact with during the purchase of my vehicle was top notch. I was disgruntled with the way things were not going with another dealership and figured I'd check around to see who else might have what I was looking for. Finding the right truck online at 5 am and leaving an online message, I didn't expect much. I was contacted promptly that morning (even earlier then I expected) and everything went smoothly from there forward. My salesman (Bob Neet) took care of everything and didn't make anything feel rushed or pressured. Being able to drive home with my new vehicle that night was awesome. The cleaning and detail as they readied it was great. Thank you everyone there for keeping simple and making it happen. I'll be back.
Matt did an excellent job with the transaction and reviewing the car features. He got everything done in a few hours and we were able to take the car the same day. My wife is estatic with her new car. Thanks Destination!!! Jeff
Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. She gave us space and let us drive the vehicles alone
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