Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I am a returning customer to Damien within the last year. He is a professional that makes the buying process informative and smooth. He treats his customers with respect and shows enthusiasm about the purchase. I have also recommended friends to see him for a vehicle.
A great job getting the deal done with Eric Rogers at Depaula on my truck finding and getting exactly what I wanted !! Also for great job back in March getting and taking care of my Fiance car !! Thanks Eric very Professional and understanding and listening to what we were looking for and how much could afford!!! And to everyone else on the team for taking the time to explain and understand everything!! Thank you all !!
I was turned on to your dealership when a good friend of mine Dan Carlton, started working there. During my hunt for a new truck Dan was instrumental and he introduced me to Eric who made sure every question I had was answered and every question I didn't know I could have was answered. He the time to show me so many trucks that if I were in his shoes I probably would have stop reaching out to me. However, Eric took the time needed to find the truck that I wanted, and he did everything he could do to get me into that truck for a reasonable price. Eric went so far as to ensure that even after the sale all my wants and needs were taken care of.
I went to Depaula Chevrolet to buy a vehicle and Aram Davtyan helped me do so. He was an excellent salesman. And he helped me find a new car at a decent price. I highly recommended Depaula Chevrolet for anyone looking for a new or used car. I also recommend Aram Davtyan as a person who can make this happen!
Purchased a used car from Plaza Motors recently and I could not be more pleased with the experience. Rick is a straight shooter who shows respect for his clients, unlike the big brand dealers that advertise a car only to draw you in and try to sell you something more expensive. The quality and price point of my car was excellent and so was the level an quality of the communication with them. I am very pleased with the experience and would not hesitate in recommending Plaza Motors.
I really enjoyed working with Mr. Patire, He was informative, pleasant and not pushy and will definitely work with him again. However, although I did not finance through the dealership I found the ???finance manager??? Colin Slate to be arrogant and off putting once he realized I had no interest in purchasing any additional warranties or accessories. All and all I would rate my experience a positive one and would recommend anyone not financing through the dealership to opt out of the sit down with Mr. Slate. Bruce seems to be a genuinely nice guy and not your typical sleazy car salesman, Thank you Mr. Patire.
After ten years of Whalen keeping my old Equinox in great shape on the road the time finally came to replace. Whalen had just what I needed and made the process quick and easy with a low mileage 2015 Equinox. I look forward to many more years of great service from the sales, finance parts and service teams.
Salesman was very friendly and professional, dealership was very clean test drive was good This was my second car purchased at this dealership and I will return for my next vehicle
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