Sales Manager Chuck is a great guy, very fair and friendly. Sales staff follows in his footsteps. Owner David has a soft spot, chocolate chip cookies from Chick Fil A can always help you close the deal.
I had a wonder experience at Diver Chevrolet (Pennsylvania ave). Rusty helped me find the perfect car. He was very friendly and professional. I would recommend him to all my friends and family. The business manager Michelle was also very friendly and made my purchase very easy ! Thanks Diver Chevrolet
Saw a vehicle listed online and emailed the dealership after close. I was contacted the next day by Bill and he was helpful right off the bat. I drove down from PA and the car I was interested in was set up out front and ready to go. It turned out to not be a fit for me, but Bill and Scott did their best to fill my needs. I came away without a car, but these guys did their best to find what I was looking for- no sales pressure, took the time to understand what I was looking for, and all of the other people at the Greenhill location that I had contact with were courteous and friendly. I'd recommend this dealership to anyone in the market for a vehicle.
I just drove off the lot today in my fifth Chevrolet Cruze in the past 5 years from Diver Chevrolet and I could not be happier. My sales person Scott Fisher is the best of the best. I could not have asked for a better dealership or salesperson. Both Diver and Scott Fisher rocks!!!!
I will always recommend anyone purchasing a vehicle, from Jeff Diambrosio. Joe Hernandez and Lisa Porter, always treat me and my daughter, like family! This is my fourth purchase from Joe, and my sixth purchase of General Motors. It is so rewarding and refreshing, to work with Joe and Lisa...knowing I can call them anytime, if I have any questions. I am truly a satisfied customer, and appreciate the great service. Thank you Joe and Lisa!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
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