Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Our salesman, Scott Wilson, was fantastic. We are in our 70's and we told him what we were looking for. He went above and beyond to find and get it for us. We had a medical emergency during the looking and buying process and he took care of everything. When I came out of the hospital he had everything ready for us to take possession of the vehicle he had found for us. Wish there was a place to mark 10 stars for the salesman
because he deserves 10 + stars.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I went in for an oil change and tire rotation. My car was also making a noise.. I explained everything that happened to Matthew and the problem was fixed! I also had lunch in the cafe. This was the second time I had eaten there and the food was excellent!
I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2.
I was very sceptical about buying a card again especially with a car note because of the fact that I had a repo about 6months ago. However, I was referred to go out there to speak with Ron Johnson. From the moment I spoke with Ron, he was just very helpful and willing to go the extra mile to help. He offered to come pick me up if I couldn't get a ride out there to the dealership, which I thought was very considerate, considering that I didn't have a car yet. Working with Ron was one of the best car buying experiences I've had. He made me feel like I had definitely came to the right place. He got me approved & even got me the same car I previously had! OMG, I couldn't believe it! So definitely, Ron is an awesome businessman to work with, I would recommend him to anybody. He's great, and very helpful. I had a really great experience working with him.
I had the best customer service from Bossier personnel and felt really
like they enjoy their products. I made a great buy on a Jeep and I am
enjoying it very with confedence and proud ownership. I really like the
car and Jeep has come a long way from when we owned one before.
I have never had ALL good things to say about a vehicle purchasing experience...however...earlier today at Bossier CJDR, I truly felt part of something very special! I had been going through a rough patch financially for a little while and was turned down at every dealership I visited. I had almost given up, when I decided to give one last place a chance to help me out! When I called Bossier, the very 1st person I spoke to was Maria (the receptionist). She could tell by the sound of my voice that I was feeling down and "rejected". I am 43...and a 19 year old receptionist was so positive and understanding when she said not to give up and that the folks at Bossier have a lot of experience dealing with ALL types of situations. She very politely asked for me to give them a chance. Reluctantly, I did just that! A little while later...I drove off the lot in a brand new Ram 1500 Lone Star 4x4!!! I can't say enough how grateful I am for my "new extended family" at Bossier! They have definitely earned a customer for life!!! I have never felt such ease while purchasing a vehicle. There are absolutely no pressuring salespeople waiting like vultures to attack when you drive up. You walk in and are greeted with a handshake and a smile...just like the old days! I WILL NEVER BUY FROM ANYONE ELSE EVER AGAIN.......and to think that it all started by a 19 year old young lady answering the phone and talking me into giving the folks at Bossier a chance to assist me!! You are an incredibly amazing young woman, Maria, with a very bright future ahead of you! Thanks to everyone in my Bossier family for everything you have done for me!
My advisor went above and beyond to find a loaner and fix my fuel leak in my vehicle.
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