I called the service department from 90 miles away asking for them to get me in right away as I was working and needed my truck fixed ASAP. A closer dealer said 3 days wait. Martin at this Flagstaff dealership worked with my time restraints to get me in the same day. Not only did they make me feel important but, they provided me with a loaner car without asking so I could get back to work. Martin called me and kept me informed of the progress of my repairs. I showed up to pick up my car just before they closed. They did not rush me, made sure I was happy, overlooked the extra miles I had put on the car they provided and were very friendly to me.
I asked to speak to a sales person as I wanted to find out what it would cost to upgrade my vehicle and I was greeted by a wonderful person from Hawaii which we shared stories and I received the information i wanted. I would buy from him anytime. Now I remember his name. Kieth. He was very pleasant and did not try to pressure me at all.
Thank you guys!
Buying a car does not get any better than this!!!
They loaned me the new Mercedes that i wanted with no
obligatio to buy by driving the car to my home outside of Flagstaff for a few days and then sent out folks after I agreed to buy it to take me through the car more thoroughly. Great attitude, Great deal!!!!! Truly good caring folks at the dealership!! I, of course, highly recommend them.
great service, fast & friendly & knowledgeable. Washed the truck and delivered it clean. No appointment was necessary even though they were busy they took care of me in 2 hours and took time withh me before hand.
I brought my car to your dealership to fix an airbag recall issue last week. I pulled up to your service department, and was promptly met by Cory. He was very helpful and friendly. I was shocked at the short time it took to get that repair finished and be on my way back to Cottonwood. I will be getting all my service needs completed at your dealership. Thank you!
I saw a pickup on line that I was interested in. The price was OK and the pictures were good and complete to enough to tell that it was in reasonable shape. I went and looked at it and talked to the sales people who were very nice and helpful. The price was already at rock bottom for what it was so I bought it. They didn't try to sell me a more expensive pick up or car, they seemed happy enough to sell the one I bought and so far that pickup I bought has been good.. I say "Pretty Good Dealer" ! !
Couldn't recommend this dealership enough! Rachael helped me find the perfect car for me and was very friendly, helpful and HONEST in the process. I was made to feel comfortable and that I could completely trust everyone that was helping me here. This dealership was by far the best of the ones that I visited in Flagstaff. Thank you Rachael, Adam and the rest of the team at Flagstaff Nissan for your help!!
Gary Loos was excellent , pleasant and a great guy . We thoroughly enjoyed the process of buying not only 1 but 2 vehicles from Gary He stayed late until we were completely finished , we also received great service from Brad the finance director Actually in all honesty we have never had such a pleasant experience dealing with a car dealer and I would highly recommend them . Thank you guys we are very happy
I purchased a 2012 Nissan Leaf on June 8th 2017 with cash. I came prepared with internet searched info on the Nissan Leaf, I had the salesman running back to parts and service for answers on a 220v charger plus other questions. The answers I got were nebulous at best. I was told the vehicle had a full charge but the salesman didn't instruct me on how read the instrument cluster. I drove the vehicle home 26 miles to Sedona Az with the charge meter reading half charge left. After reading a portions of the manuals I charged up the battery with the existing 120v charger and checked the 12v Accessory Battery all the cells were low on water. I made a mental note where the vehicle charge meter registered when I left the dealership and when it was completely charged at home. I had driven the Leaf home on less than a 3/4 charge. Shame on this dealership for having poorly trained personnel on the Nissan Leaf. They just wanted sell it and get it off the lot!
I've known Gary for a long time, have been wanting to get a new car, so obvious choice was to go with Gary. He is upfront about everything. After test driving the Outback, I knew that was my soon to be car. He waited patiently with us while we were trying to figure out the finance part. Long story short, Gary doesn't beat around the bush and sold me a brand new 2017 Subaru Outback!
Gary was knowledgable about every inch of those cars and helped us pick the forrester. Got in and out with the information we needed came back and got great deal set up. appreciate the good service and laid back no pressure sales atmosphere.
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