This was my second time purchasing a vehicle at Mazda of Fort Walton Beach and have been impressed so much a second time around that I wanted to make sure everyone knows about it! They have excellent customer service by everyone there. There is NO high pressure sales pitch and their focus is on YOU the customer. They won't try to convince to get buy it now or no deal; they take the time and patience to answer every single question; and if they don't know the answer immediately, they will get back to you. It is a very relaxed and non-pressure atmosphere. I would highly recommend anyone to get their vehicle here.
I e mailed regarding the price of a car i saw online. She got back to me with all my questions. I didn't want the color she had to offer. She understood and said perhaps others would come along in another color.
Went to buy a new car, but ended up buying used. Bigger car with extended warranty. Couldn't be happier with the process. Shout out to our salesman Mark Gilmore, he completely changed my mind on car buying. Will definitely buy from McKenzie again.
McKenzie Motors had the best incentives and selection on 2018 GMC Canyons,. But I was hesitant because I live 2 and 1/2 hours away. Salesman Mark Ciano worked with me over the phone to understand the incentives and find out whether I qualified. He also tracked down the two trucks I was interested in, which were still in transit to the dealership. My wife and I made the trip to Milton and were treated respectfully and courteously throughout. Only one truck had arrived, and it needed a new back window because of slight damage in transit. While we waited for the repair, Mark let us drive two other Canyons on our own and at our leisure, to make sure we were comfortable with what we would be getting. When time came for the deal, we again were treated respectfully. We ended up paying $500 more than what we had intended as our top price. But it was still the best deal I have seen on a 2018 Canyon, before or since. We did have a problem with water stains on a back seat after the repair. I called Mark the next day, and he said they would be glad to clean it up and make sure the stains didn't come back. The whole experience was mostly positive.
Tom Gamewell was my salesman & was excellent. I selected my . As I was leaving 2 over my options, Tom came 2 my car & subjected I try my bank 2 get better financing. I did, took 5 minutes to get approved w/ better financing. After purchasing my vehicle . I received a box of chocolate chip cookies from Tom
I have always dreaded buying a vehicle, new or used. As I've told several salesmen, I consider it a necessary evil. Unfortunately I put myself in a situation that I needed to replace my car that was totaled.
I recently had the opportunity to meet Mark G. at MeKenzie Motors used cars in Milton. I consider it an opportunity, because he made it a pleasurable experience buying a used Sierra.
He is a sincerely friendly person and I enjoyed my time talking with him.
I went to look at a specific truck (advertised on their web site) on Friday and bought it on Monday.
The deal we agreed to was much better than advertised and did not involve going back and forth to sales manager (which is the primary reason I normally hate buying a vehicle).
I will send anyone I know or meet that is in the market for a new ride to Mark at McKenzie.
I also want to thank Robert B. (who took care of most of the paper work that seemed to require more signatures than a new mortgage) who made the process as painless as possible.
Thanks to the Service department and parts department staffed who are highly skilled and professional employees that took care of a small issue immediately.
All in all I believe you would be hard pressed to find a dealer so complete as McKenzie Motors. That is if you wish to find a great ride and have an enjoyable experience shopping and buying for it.
saw car on web, drove over to lot, went for test drive, filled out paperwork, and left with our new-used car in less than 1 hour. Chuck Townsend is the best used car salesman, not the first bit of pressure!!!!
Purchased a 2017 Buick Envision From Mckenzie Motors 30 January 2018. Pricing was as advertised on their web site . The whole team was very easy to work with and not pushy. Jimmy Peck was our sales person and did an outstanding job explaining the features of the vehicle to my wife and me. They were very fair on our trade-in. So far we really like the vehicle. It drives well, rides well, is very quiet, has great fit and finish, and it looks great!
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