Used Chevrolet for Sale in Gloucester, VA

My last car loan was in 2004 and I wasn't looking forward to the typical dealership experience. I had heard of good experiences at Gloucester Toyota and about the people there. Search after search I kept on coming back to a Camry at Gloucester Toyota. I called and met with Tommy. Great guy!!! He thoroughly went over all the options and proceeded, after I said "I'll take it", to enter my home in the navigation system, connect and sync my phone, and answer all questions I had...even the few times I realized he had already given me that answer but Tommy always answered as though it was the first time he gave that answer. Tommy throughout the entire experience was more like a friend helping you than a salesman. This was Saturday and he texted me so I would have his cell number...just in case... Well, just in case came on Monday when I left work to go pay... I didn't see a piece of aluminum and my 2 day old car had received a flat tire...yea me... I was 5 min. from the house, so I texted Tommy letting him know I would be late as I needed to change the tire and he immediately responded telling me as soon as I would arrive he would get the tire in the shop and have the car detailed while I waited. Again, more like a friend than a salesman, he walked me through the entire process after meeting me in the parking lot when I arrived. Literally, when I turned around after getting out of the car, Tommy was 20 ft away getting things started. Here's the BIGGEST BONUS...since I got there late, by the time the car was done being detailed, the shop guys had gone home. Any other dealership, I would have had to go home and change the tire myself. NOT while Tommy was there, he drove my car into the shop and changed the tire for me. WOW!!! I was hoping to find a dealership that I and my family could continue with and I did. After Tommy was done, he came and took me out to a nicely detailed vehicle. He opened the trunk, doors, and hood. He asked if everything was okay and apologized it took some time. To explain, I took the vehicle home on Saturday not too long after the vehicle landed on the lot so they had not had time to do a thorough detailing job so Tommy promised when we next saw each other he'd make sure it would happen. Again, any other dealership, that's what they would say and then it's, "we never said that"... You know those Toyota commercials where people were jumping beside their vehicles, in my picture, I had just landed... :) I know this is getting long but I also wanted to give a big kudos to their service guys. That tire incident wasn't a simple round puncture...one that may have necessitated a new tire...ugh... Broken record but any other dealership, "hey, sorry, couldn't fix it so we need to put on a new tire"...not here, they gave it an honest attempt and it was fixed with a simple patch...phew... I wish I could remember the name of the guy in service but they were respectful, polite, and appeared genuinely happy. Every person in the waiting room was treated like Gold. Let me not forget the lady you paid, so nice and had a great personality. From the test drive to the end of this experience Gloucester Toyota's people have made me a walking billboard. You know how dealerships always put their stickers on the trunk? It's something I don't like...well, this time it's different, I'm proud to let everyone know where my Toyota came from. Tommy, if you read this to the end, thanks again!!!

This is the car of my DREAM!!! It’s a beautiful car and such a great car for a 1-3 kids! Sleek, beautiful, spacious and a win-win! I could not live out my 2015 Chevrolet Malibu LS ego package💚

Congrats on winning the 2016 Chevy BOWTIE Award!! Ken Houtz Chevrolet Buick is by far the best dealership I???ve worked with and would definitely recommend them to anyone interested in absolutely the most PROFESSIONAL, FAIR, HONEST, NON-INVASIVE, FAMILY ORIENTED Dealership experience on the East-Coast. The communication with Ella Ames and Tony Pafundi were above expectations. A customer is not just a monthly sales quota, you are a lifelong customer and they treat you with dignity and respect. When I purchased my Silverado 1500 Rocky Ridge Alpine Edition, I did my due diligence as a consumer and researched multiple dealerships up and down the coast and made my choice based on the following: Five-Point professional "Excellence" experience: Point One: Excellent Inventory of New/Certified Used Vehicles, Point Two: Excellent Service Department, Point Three: Excellent Financing Options, Point Four: Excellent ???LIFETIME WARRANTY??? on New/Used vehicles, and finally Point Five: An Excellent Team all around to make you feel like family!! Respectfully, Chris Worthy

My first time at this dealer and the service that my family and I received was above and beyond expected. I have visited over 20 to 30 dealer before and have never received the service that I received from Ken Houtz Chevrolet. This is NOT your typical large dealer, it is a small but well equip dealer with all models and service you need. Maybe this is why it has this great vibe that you will not find or feel anywhere else. I received service from Ms. Katie and Mr. Ken himself, I end up buying Mr Ken's Demo 2016 Silverado 1500 LTZ Z71. I got a good trade in value for my car and I was pleased with my truck. I will recommend this dealer to anyone. And if I am around Hampton roads again and have to buy another vehicle, I will definitely won't hesitate to buy from this dealer again. Thanks to the House family!

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.

truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.

My wife and I purchased a 2007 Silverado from Ken and his team and the asking price was great, they dropped it some upon request and were able to get me out the door keys in hand within a couple hours. They're quick connection with the Langley Federal Credit Union made it fast and easy to get approved and we got a good monthly payment. The only negative I have is that I was sold the truck with a locked caliper on one of the back breaks, which made breaking at higher speeds particularly difficult; however, when I had spoken to them about it nearly a month afterward, they had me bring it in and they replaced the caliper and gave me brand new rear brakes at no charge! Granted the truck should have been that way before I drove off with it, but that they were willing to get me straight at their expense shows the dealerships character. Thank you, Ken and Tony - we'll be sure to shop with you first when we can afford to get my wife a new car.

My car didn't do the auto Re-Gen and got clogged up. It cost me $350 to get it cleaned, the next day the sensor that controls the process went bad and they fixed it under warranty, but would not give me my $350 back saying it was unrelated! Really? Chevrolet can't afford to refund $350?

THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!

This car rides like a dream it glides like butter over the cracks in the street and it still has the new car smell. It’s everything i wanted in a car.

Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.

Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was still "singing". Thank goodness I was on Jefferson Ave in front of Casey Chevrolet! This is where I also purchased my vehicle! I pulled straight into the service bay and Jeff was there (my regular man Richard was having lunch) as I got out of the car Jeff said "don't look so stressed". I said that it didn't sound good and he said no it doesn't but we will take care of it for you! Signed my car in picked up a loaner and I was back on the road in 15 minutes!!! Yes 15 minutes!! I received a call the next day with the results (thank goodness for warranty). I picked my vehicle up no cost (warranty, warranty). Dropped off the loaner and out the door I went. Thank goodness for caring folks to look out for their customers. I will recommend them if asked for a reliable service team for a vehicle. THANK YOU JEFF and service techs for taking care of my baby.

I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?

Maada and Mr. Mike were both very accommodating to everything that we were trying to do during our buying experience, very patient, and worked with us as far as pricing was concerned. Made the buying experience a breeze. I would definitely recommend talking to either one of them 100% thanks guys !! 🤗

Life long Chevy owner and they still are delivering. I’ve owned over 15 Chevy vehicles in my life and they continue to impress. Great power, the interior is well laid out and comfortable.

I gave Casey Chevrolet a 5 star rating based on the high excellent customer service I received when buying a new vechile and continue to experience through the quality oriented service department. When buying my new vechile I was never pressured into buying. I was given a loaner test vechile to drive and let my whole family overview the vechile away from the dealership. Upon returning vechile I took another 3 weeks to make a decision. I was never harrassed on a daily basis for a decision and once I made the commitment Casey sales representative,Nate, and Sales manager,Craig, made sure I was getting what I really wanted. Even looking through and calling other dealerships to find the vechile I wanted. In the end I found the new vechile I wanted on Casey's lot. Since purchasing vechile I have used Casey's service center 4 times. Every experience has been great. They offer complimentary shuttle service to and from work, if needed, and have a nice waiting room. If you have time to wait. I highly recommend visiting Casey Chevrolet if your in the market for a new or used vechile.

My family has purchased several vehicles from Casey Chevrolet in the last 20 years. From a new Camaro SS convertible for retirement, to a used Honda for a teenage driver. Each and every time we do business with Casey Chevrolet we are delighted to have a smooth and positive experience. A large part of that experience is Craig Politte. We have been working with Craig for a number of years and have grown quite fond of him. He embodies a high degree of integrity and demonstrates genuine customer service that is seemingly hard to find these days on car lots. Simply put, he is the "real deal" and is very dedicated to his position and helping customers in any way he can. Craig even goes so far as to handle our parts and service questions personally without hesitation. When we are in for service he is always quick with a smile, and firm handshake or hug. We have recommended Casey Chevrolet and Craig to many of our friends and coworkers. Thank you for this opportunity to share and give a sincere thank you to Craig and his team at Casey Chevrolet.

Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!

Over the years I've dealt with quite a few car dealerships !! & I have to say Casey has been my pick so far !!..my sale rep Toby to care of us from the time we stepped on the lot & even called after the sale to how every thing was going with our purchase!!...I didn't expect to drive off the lot with my truck especially with a recent home & wife's car purchases!!!... but she got everything approved!!!.... THANKS AGAIN!! Toby😊😊

Perfect car for my 16 yr old daughter car drives great real smooth and just enough power. Jeremy Miley got us a great deal really happy. 2011 Chevy Cruze...

That treat you like family! I have been going to Casey Chevrolet since my outstanding experience back into 2002 with Craig Politte. He took his time and did not pressure me into something I did not want or need. He treated me as Like one of his family! Each time I returned to look for a vehicle Craig always keeps my wants and needs first. He has now moved onto sales manager but, he always has time for his customer. When I need to look for a vehicle I go to Craig and a the Casey Team First.

i DIDN'T KNOW I WANTED A NEW CAR UNTIL I SAW IT. I LOVE IT!!! IT DRIVES GREAT, LOTS OF ROOM, TONS OF FEATURES...YOU JUST NEED TO GIVE IT A TEST DRIVE & YOU'LL BE HOOKED

We came in looking to buy two vehicles. One was a Suburban and the other was a Cruze. I had talked to Craig Polite (GSM) on the phone about two particular vehicles. We are greeted by Barry Sillery when we walked up. Barry went with us on the test drives and was very thorough and answered all our questions and told us all the amazing things each vehicle did. There was zero pressure to buy and we were not rushed one bit. Barry was amazing with our paperwork. Craig was behind the scenes making sure both vehicles were ready to go and he worked out an amazing deal. If anyone comes to me and ask where to buy a Chevrolet, my answer will always be Casey.

I always buy GM products! This Silverado exceeds all my expectations! I would recommend it to all my friends,family ! I will buy again for sure

As a potential buyer who wasn???t entirely sure what exactly he was looking for or needed, Craig did a great job of presenting options and recommendations based on not only his personal and professional experiences. He presented these options in my price range and I felt very comfortable during the process that I could make a decision in my time. Overall it was a fantastic experience, and I will absolutely go back to Casey the next time I have any car-buying needs.

Overall i am pleased with the car, it appears small from the outside compared to other crossovers but it has ample room. I dont feel cramped in it as opposed to the large sedan(Lacrosse) i was considering. Pros- It has plenty of pep when you hit the gas 252hp turbo so you are never lacking for power. Lots of tech features along with modern safety features . Collision avoidance ,Apple Car Play Etc. Stylish and sporty, AWD option and 19inch wheels. Good gas mileage. Cons- occasional issues with the accessories (bluetooth and AppleCarPlay).The startstop system can get annoying but it doesnt bother me as much as most reviews ive seen. That being said i would turn it off if i could, im not really sure it saves gas.

Casey Chevrolet on Jefferson in Newport News has one of the best service teams ever!!!! Jeff Amos and the office ladies work as a team. I love the fact that they do know and understand what what requests and needs. I never wait to long, very pleasant and courteous enviroment. Please do not move or make changes.. of the Excellent team and their customer service. The younger generation do not have that quality. I heard unsettleing news from other customers they are upset that these people are getting replaced. I have been with this dealership since 2010. I will definately take my business and friends to Hutchens instead. If these professional and outstanding Service team are replaced it saddens me to see people that I know and love like family go. I have grown attached to this service team. Even started using the collision center and recieved superior service there also. You will loose several customers because of this change. I Have recieved nothing but FIVE star service from Jeff Amos and his mechanic:Will Jordon, Office:Patsy Lovejoy, Denise Keaton, and Jonelle Ricks.

Best suv for a big family we love it best choice worth the money and it’s comfortable and plenty of cargo room and we can go anywhere as a big family

I've never had any problem with Casey. Mr.Perry has always been professional and friendly. I've been taken my suv for the past two years, and before any service is done he has always gave me a call first to let me know what needs to be done and how long it will take. Thank you.😀

This car isn't for the faint of heart, there is a lot of power in this v8 455hp engine. The interior design is a little tight, but conforms to the body while keeping everything within easy reach. The leather interior and workmanship is fantastic, the stitching in the seats, dash and steering wheel help give the car a more custom feel. There are a lot of gadgets to play with inside the 2SS from the infotainment system to the interior lighting and even a rearview mirror/camera (not to be confused with the reverse camera). While I have read many complaints about the exterior design, that was actually one of the draws for me. I like the new grill design as well as the new tail lights and the many options available to help customize the exterior to your very own desires. Handling is great, the car is very responsive. There are multiple mode choices for driving, each changes the handling in specific ways, so you can choose which is the right fit for your current driving needs (regular Tour mode driving, Sport mode, Track mode and Ice/Snow mode). The clutch and gas are smooth and changing gears is a breeze. The toughest thing to do is keep your MPHs down, this car just wants to go. I did my research before I ordered. I also took test drives to get a feel for it. I am nearing my first full month with this Camaro 2SS and it is everything I thought it should be and more. It has exceeded my expectations and I'm still grinning each time I get behind the wheel and start up the engine to hear it purr.

This car is very reliable with ZERO mechanical issues. This car has very low miles and is very dependable. Four cylinder with automatic transmission. A/C is very cold!

I became handicapped a few months ago & needed a nice looking sedan to make things easier for me. I tested several & the Cruze was the best fit for me.