It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!
Comfy and a wonderful drive
by MichelleD319 from Groveland, FL
December 28, 2018
There is plenty of room in this car. There are great features and everything is amazing. The downfalls I've found are that there's no auto-up button for the window and no mute for the radio. I'll get used of it soon though.
When I went out to the dealership I had just called ahead of time and they were able to fit me in right away. I have been where in Dad getting off the highway and they did a overall inspection to make sure there was no damage. William Keith was so helpful and professional! I really trust this dealership in providing me with the best service and advice on my new Volkswagen Tiguan.
by Traverse Lover from Bainbridge, GA
January 12, 2019
I love my Traverse. It is dependable, and is comfortable. It is roomy inside and has plenty of room for storage in the back. I would buy another one if I could.
I was super pleased that the service rep was forthright that he wanted to approach solving the problem with the least expensive quality solution first. Then, if the fix didn't solve the problem, we would try another solution. The first and least costly repair worked.
Love my '18 Chevrolet Traverse
by mlparks123 from Hamilton, NJ
January 10, 2019
I fell in love with this newly designed SUV. It rides smooth. A truly excellent vehicle. Big GM/Chevy fan. Chevy is the most dependable car company.
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
Most smooth riding car I’ve owned
by SMay from Texarkana, TX
November 15, 2018
This vehicle drives and rides so smooth, I love the sporty look of the exterior, there is plenty of legroom between the back and front seats, very roomy in the front
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
Jason Fry did an excellent job and took care of me with no fuss. He got me in and out with no delay and took good care of me.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Randy Reed Chevrolet of St Joseph, MO completely listened to my needs and situation. They made the deal happen, working with me the whole way through. Couldn’t be happier!
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving his direct and undivided attention when dealing with him. There was no pressure, no hidden fees or surprises. Chris gave me his personal number so that I could reach him directly and was always prompt in answering my questions. The entire experience was simple and easy, and I left with a fantastic truck that I???m very happy with. I would highly recommend anyone in the market for a new vehicle go see them.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
EVERYTHING WENT SMOOTH. IN AND OUT IN GOOD TIME. NICE WAITING ROOM
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
I was very pleased with Robertss Chevrolet dealership. They went above and beyond in helping us get our tonneau cover, mudflaps, and bugshield installed on my Silverado 1500 truck. I would highly recommend them to anyone that needs work done on their vehicles.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
My family has purchased two cars from Roberts. They were top notch from the sale to present day. Their friendly, competent, respectful staff is top notch in every category. We wouldn't go anywhere else! Definitely worth the time to drive to Platte City, MO! You won't be sorry.
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
This is the third new Chevrolet I have bought at Roberts AutoPlaza. We always have an excellent buying experience and the whole staff knows the products that they sell and the dealership is super nice. I will definitely buy their again as well as send all my friends and relatives their direction. Thanks again guys the new Camaro SS is amazing. Tony
Most reliable car I've owned! Looking forward to m
by Troy777 from Rockford
January 13, 2019
Very reliable and safe for trip on the road. Has a nice body and spacious interior. Looking forward to the many options in has to offer.
We had been considering the purchase of a newer truck to use both for work and for pulling our 5th wheel camper for some time, just never finding exactly what we wanted for the price we wanted to pay.
We will divide our review into 4 basic areas: WEB SITE, PURCHASE EXPERIENCE, AFTER THE PURCHASE EXPERIENCE and SUMMARY.
WEB SITE: While doing an Internet search for carry over new models we happened upon Roberts Chevrolet's web site. It was easy to navigate and had clear concise photos and information. We saw one of their Internet specials for a used vehicle that we felt fell within the specifications for what we needed and gave them a call.
PURCHASE EXPERIENCE: We were directed to Kerry and he was able to answer all of our questions on the phone and even took the time to go out to the vehicle and check on, and answer questions that we posed about the vehicle and as it turned out, they had just traded for another vehicle that matched our same specifications.
We live approximately 100 miles away and asked if we could come down the next day and take a look and a test drive. Kerry informed us that it was his day off but he would meet us there if we came down so we agreed upon a time.
We arrived and Kerry was there waiting (on his day off) and we discussed both trucks and took both on test drives, one of them on a second test drive. He was patient, did not rush us even though it was his day off.
We settled on one vehicle and sat down to discuss the price as well as the value of our trade in. It was a good conversation and we appreciated the honesty and openness of the discussions. We were trading in an older truck that was flirting with the edges of what a dealership would want, but it was a clean truck with low mileage for its age.
We could not agree upon a price and it centered mostly around what we felt the value of our truck was versus what they felt they could give. We both agreed to leave it at this point and he said he would do some additional checking to see if they could up their offer.
The next morning Kerry sent an email and he had done some research and they did indeed increase their offer....not what we wanted but close enough.
We made the purchase a few days later.
AFTER THE PURCHASE EXPERIENCE: We had purchased a used vehicle and as often happens it had an issue that we had not detected during the 2 test drives we had taken it on. Yes, we had purchased it pretty much "as is" but we gave Kerry a call to discuss it. Excellent customer service is relatively easy when things go smoothly but can go down hill pretty fast when an issue arises....not so with Roberts.
Kerry put us in touch with their service department and we returned the vehicle to them.....they even furnished us with a loaner vehicle to drive the 100 miles back home.
We worked with GM Customer Support and Roberts and the issue was corrected and the vehicle was ready the next day. Again, they took the time to research the problem and found out that GM would cover the repair and cost of the loaner vehicle under a special warranty provision. Going the extra mile.
SUMMARY: This was a quality experience from the beginning to the end. The time and patience shown by Kerry, Brett at closing and James and Jeremy in service was outstanding. The quality of the staff at Roberts impressed me and I am not easily impressed.
Prior to the sale we did not even know that Roberts Chevrolet and Buick existed but they are etched in our minds now and I have already recommended them to 2 friends.
In this day of hurry up and rush this was a pleasant experience from beginning to end.
Thanks to all the staff at Roberts. This review is a bit long but they deserve more than cursory comments.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
I had a very good car buying experience. No pressure sales tactics. Fair price for my trade. Great atmosphere. Honest people to deal with. Overall a great car buying experience. I would definitely recommend to a friend.
bland style, lacks performance, Glitchy tech
by shadows411 from Delton Mi
January 5, 2019
This car is no worse than other cars in this price range. It lacks individual style as it resembles other cars from competitors too. Its technology is glitchy, I have had to pull over multiple times to "fix" the infotainment center" , its features lack fluent design and are poorly engineered. I don't think this car is any worse than other cars out there, in its price range. But if your looking for a car that defines you as an individual, this cookie cutter car probably is not the one.
This van is perfect for small transportation to large groups of people and great on gas! Also has power for the typical mountain passes where i live.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.