Used Chevrolet for Sale in New London, CT

I brought my 2015 Explorer in for routine service (oil / filter change & tire rotation). The service rep took my vehicle at the appointed time and was very polite. Afterward, he reviewed with me what work was performed and the results of their multi-point inspection. All work was performed and completed as promised. I also provided my new e-mail address, which may have delayed my response to this survey; although I believe I received a survey directly from FORD, which I believe I did respond to earlier. Regardless, I was very satisfied with my service at CREST FORD and look forward to my next service appointment with them.

Great car. Had everything I was looking for and more. Comfortable and roomy. Love the heated seats and the price was in my budget. Enjoying the ride back and forth to work.

I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!

I went in looking at one truck and wound up with a much better deal. Kelby and Dan treated me very well and I am very satisfied with my new truck

This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate

Just brought my wife's Jeep in for 1st service, service manager told me to sit at her desk, asked for my keys, drove my Jeep in and then came back to take all my information. She told me exactly what was going to happen & how long it would take, that's what I call service!! They are super friendly here!! Bruce

Life long Chevy owner and they still are delivering. I’ve owned over 15 Chevy vehicles in my life and they continue to impress. Great power, the interior is well laid out and comfortable.

Was looking to get into a new Silverado however I was getting the run around with a lot of dealerships. I use scranton for all of my service as for Zach is straight to the point with whats wrong and ensures fastest turn around possible. After explaining to him my intentions with my 2015 and all the issues I was having trying to upgrade he referred me to Jeff and Liz. Liz called me and asked me to come in and see what they could do for me. I was hesitant but confident that Scranton Chevy would be the place if any to walk out with a more practical family vehicle. I showed up and was greeted immediately by Liz. She walked through the process/options thoroughly while Jeff did some numbers on my trade. We were able to make things work and it was time to do up paperwork for the 2018 Silverado, and thats where things got a little crazy! Being active duty I was trying to register the truck in a different state but my insurance company could not get their paperwork right after 3 calls, finally did and then we had to change it again... however... liz and jeff maintained their positive attitudes and guaranteed me we would get everything figured out and I would be getting the truck. We spent some time making more phone calls and a few more faxes and emails back and forth until things were right! However it was too late to put ink on paper so I got to go back and visit them again the next day! Once again greeted with a warm welcome Liz and Jeff had everything ready for James and I to sign. James was straight to the point penny for penny. No beating around the bush or trying to cover up hidden fees or sneak anythin past me. He explained in detail every cent I would be paying! All in all I had a great experience with Liz, Jeff, James and Zach. The staff of Scranton Chevrolet Sales and Service are amazing!!! They always kept in mine the best interest for me and made the process as painless and quick as possible. From the phone call to come in all the way up until the OnStar setup and driving ofd the lot I had a great experience and would definitely recommend doing business with these people! You WILL NOT regret it! Thanks again for all that you did for me and you will have my business as long as I am stationed here or in the surrounding area!

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

My experience with Scranton Chevrolet has been a positive one with outstanding service.I was treated with courtesy and respect.There was no pressure and all, my questions answered to my satisfaction .Mr.Ron Delgado was especially helpful and courteous and a pleasure to do business with as was Mr.James Mitchell as well.Thanks to Jim,I purchased the extended warranty and helped me in recovering the puchace price of a service I paid for at the dealership that I was currently doing business with.I am confident that my service in the future will be just as outstanding as is was in purchasing my 2019 Colorado LT. The staff at Scranton Chevrolet went above and beyond to make my truck buying experience an excellent one.I will highly recommend Scranton Chevrolet to my friends and family.Scranton Chevrolet is a Five Star dealership,comprised of THE most outstanding sales,finance,and service department(s) I have ever experienced.

My car didn't do the auto Re-Gen and got clogged up. It cost me $350 to get it cleaned, the next day the sensor that controls the process went bad and they fixed it under warranty, but would not give me my $350 back saying it was unrelated! Really? Chevrolet can't afford to refund $350?

Great Dealership. Filled out everything online. Next day got a call from Kamila P. We stopped by with our 2015 Tahoe and checked out their 2017 Suburban. Liked what we saw, so we sat down with the Finance Manager (Mr. Mitchell) and worked a deal. Drove home that night in our new to us Suburban. Probably the best car buying experience I've had to date. 20yrs of buying cars lol, never had one go as quickly or smoothly. Only bump in the road is that another customer rear-ended my Suburban the next day while getting some options added. Can't fault the Dealership for that though.

Easy to drive and to get around Sound system could use some work very good on gas mileage very good for a new driver so I’m going to give to my daughter to drive in two years when she turns driving age

This is my 5th vehicle purchased with Scranton Chevy & no matter how many years go by before I'm back they always make me feel like they care about me. They always remember my name, they always ask how things are going. They really take the time to build a great relationship with their clients! Kamila (Sales) and Zach (Service) really go above and beyond to ensure customer satisfaction. Zach always explains this clear and concise in order for customer understanding of the situation. Zach is honest and trust worthy and highly recommend bringing your vehicle their for service. Kamila, has been my sales representative for the last 7 years and wouldn't go anywhere else. She always finds the right vehicle for me for my lifestyle and always supports my financial needs. Buying a car here is quick and easy!!

Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.

Liz was was very knowledgeable of all the bells and whistles in my 2018 Equinox.She made the first sale of a 2018 equinox at the dealership.We did not like the color of the one that was coming in.Liz called all over the state to find us a white one.She has been in contact with us since our purchase almost a year now.She is very courteous ,professional and knwledgeable.She is a lot more than a five star sales rep so heres 10 **********Thank you Liz,Paul&Linda Donato

Identical in size to the numerous Grand Prix that we owned. Plenty of room. Seats a little hard. Auto stop is annoying particularly if you like the heat or AC on. Have not owned the car long enough to evaluate the mileage on warm days. All the electronics can be bewildering.

I became handicapped a few months ago & needed a nice looking sedan to make things easier for me. I tested several & the Cruze was the best fit for me.

My husband and I recently purchased two new Kia Sorrento's from Kia of Old Saybrook. We met with Fran Drake who was without a doubt the best salesman I have ever dealt with. Our entire experience was great here. We had met with a few other dealerships and decided to go with this one because they not only had the best prices, but were the easiest and nicest to deal with. I highly recommend this dealership.

Would not recommend this vehicle, electric power steering cuts out, GM dragging their feet to accept responsibility, almost $3000 repair bill, 3 months after warranty expires , over 300 safety bulletins on this vehicle, totally disappointed,

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

So far I love it , but I’ve only had for a day , Hope to take some trips and enjoy the smooth and relaxing ride

I "cold called" Gates, talked to someone named "Tara" and asked her a general question about the Nissan incentives. We were planning to go the VERY NEXT morning to Crowley Nissan in Bristol, CT and buy a 2018 Nissan Frontier truck. After she answered my general question, she asked some about the exact model, features, color, price, etc. we were looking for. Soon I was explaining all of that, and - - surprise - - she said they have the exact truck we wanted on their lot! It also had a value-added package with a few more features than we had planned on, including sonar and heated seats, which we had wished for. She asked how much we were planning to spend, said she would check with her manager, called me right back, and matched the price we were going to pay! Bottom line is that we didn't have to drive the 50 minutes along a challenging route to Bristol, CT, and got more in the package for the truck we wanted, at the price we wanted, at our local dealer! She suggested we prearrange the financing (which was for 36 months and 0% interest offered by Nissan this month), and I filled out the online finance form. We went there the next morning. She greeted us, had the truck parked in front, went over the features, went inside, and we agreed to the deal! Badda-boom, badda-bang! (We also appreciated the small gesture of her getting a cup of coffee and a bottle of water for us.) She then walked us through the various dealership areas that we would be using in the future, introduced us to the Service Manager and then the Finance Director, who went over the contract, which we signed. At every step Tara was on the ball. We appreciated her helpfulness, efficiency, knowledge, and friendliness. She even went the extra step of setting up my husband's I-phone to connect with the truck and showed us the radio, tape, etc. features. The truck was detailed, washed, and looked terrific when we drove it home. We're happy to have found a hassle-free deal with pleasant and helpful people, Nissan incentives, and a few free oil changes and tire rotations thrown in - - all at our local dealer within an easy 15 minute drive!

This car met all of my needs, I like its technology and comfort, I love the design, the Malibu has accomplished all of my dreams.

I drove an hr and a half and without a hesitation. The vehicle was priced the best in the area and I got an extra set of snow tires with rims as a bonus. Thanks again Joe and Champagne motors it truely was a pleasure. See you guys soon!!!

I had a 2014 Ford Focus with the clutch/transmission problem (3 replacements 2 under warranty 3rd paid for). I was pretty upset having to pay for a defective design that Ford cannot permanently fix. With negotiation I was able to trade in the car with 0% financing, dealership paying off the remaining 7, 800.00 as down payment on new 2018 KIA Forte and they even returned the 1,146.00 I had paid to get the third Fore Focus clutch fixed. Best yet my monthly payment remained the same and affordable. If you want to be treated fairly and with respect go to John Senek. My husband and I have bought all our cars at Columbia Ford for 25 years and John is our go to salesman. John really helped me through this negotiation and treated me with respect and fairness. He went to bat with the company leadership to see that I was treated fairly. I am now driving a new 2018 KIA Forte. John Senek is ethical, honest knowledgeable and fair. Buy your car from him! KB

I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get stuff done for my car, because I can take advantage of the wonderful Thunderbird Cafe, free internet, free coffee and water, all the while knowing that the work that I???m having done is excellent. The service folks are professional and polite, everything is clean and everyone there seems to be enjoying their job. So what???s my gripe? It???s not really a gripe, more of a request. Every place in the entire compound has music playing. That???s fine (assuming you???re ok with Classic Rock), and the Cafe and Waiting Area layer on a couple of TV???s playing news stations on top of that. Ok, that???s more than I care for already. So, imagine my surprise when I go to the restroom and find that not only is there a TV playing (loudly) right above the sinks, but for some reason, some sort of stand up comedy schtick is being broadcast through the PA on top of the TV narrative. And I wish I could say this was a one-time occurrence, but it???s not, it???s the norm. I guess there are a lot of people who need to have some sort of electronic chatter on in the background, 24-7, but I???m not that person. I really, really love the quality of work I have done at Columbia Ford Kia, but I wish to god there was one place in the entire building that I didn???t have to be subjected to endless TV/Radio/???comedy??? chatter. Would be nice to have one quiet room. Otherwise GREAT!

This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...