The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
Awesome truck! It???s been years since we???ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us through the purchase. No pressure and very knowledgeable of all the features.
In general, I hate buying/replacing cars. I have to say that the experience with Gary and the Vaessen Brothers dealership was the best experience we ever had. We drove all the way from St. Louis and it was worth every mile. Great price, great trade in value, had all the paperwork ready to go before we arrived, no wait, very courteous, honest and genuine people. We will be back.
Super nice people to meet and deal with. We have purchased several vehicles from Vaessen's over the year's. Their service dept. is very knowledgeable and honest. Always a clean facility and friendly employees.
this dealer has it going on!!!! I have purchased cars and trucks from other dealers and vaessen brothers put them to shame. the service was of great quality and they were on the ball with everything. no long periods of waiting for answers and everything was explained in detail. also had great selection and had what I was looking for. looking forward to my return for service. great people and thank you!!! -pete
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
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