I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 4, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
My salesman, Malik Harris, was so amazing to work with. He worked with me for as long as it took, on my schedule, even came in on his day off to help me get my brand new Hyundai. He was very knowledgeable about the vehicle and options I was interested in. The process for getting a loan was also exceptional. I definitely recommend Malik and this dealership for your next car purchase!!!
Ben and Maloy were great! They made the process of buying a new car painless and easy. Normally, you would spend all day in a dealership, Ben had us in and out, what seemed, in a matter of minutes. A+ A+ Bravo!! 😘🤩
We recently purchased a 2014 Chevrolet Silverado at Anthem Chevy Buick. Dana Kuntz helped steer our buying experience in the right direction. She knew the truck from top to bottom and even went above and beyond to make sure it was cleaned for us. We have decided after this experience to always come to Dana and the Anthem Chevy Buick team for our future purchases! Thank you for going above and beyond!!
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Even though we had to drive 6 hours to get there, it was totally worth it! Such a nice guy and understanding person! Great customer service and so kind! Even got flowers! This was my first out-of-state car and I must say that he did way more than expected. I’m grateful that he was our dealer and explained every document for me.
I had an excellent experience with Jesse at Rick Riding's in Monticello. I wasn't able to come take a look at the Jeep I was interested in until 5pm. Jesse had everything ready for me when I got there and was able to answer all of my questions. All of the staff members were friendly and helpful. I was able to leave the lot by 8pm with my new Jeep all paperwork done and signed. Excellent customer service all around.
Our overall experience was great! Our salesperson Jeffrey Phillips was awesome! He even surprised me with a dozen long stem roses! My husband and I did not feel pressured, we were left to to check out the vehicles and asked for help when we had questions. Everyone was friendly and very helpful!
We have been a long time customer to Rick Ridings in Monticello. We recently purchased a brand new 2018 Foed Edge from Jesse. As always they understood and wants and needs and were very quick to get us in and out. We personally know what we want and hate spending hours at the dealership. We knew which car we wanted before arriving. They processed paper work and had us out within an hour. Thanks again to the team of Rick Ridings for the exceptional customer care!
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