Really great people to work with. I found an Impala online that was $3k below book value, called and asked them to hold it. I was willing to drive 40 minutes out of town since they are located in Hastings. When I showed up, an hour before they closed, they were happy to help and stayed late on a Friday night to complete my paperwork. They also detailed the vehicle and had it cleaned up and spotless when I picked it up the next morning. Highly recommend them. The salesman I worked with was Trent B., and he was awesome and very knowledgeable. Wouldn't hesitate to recommend them to friends and family. Thank you!
We rececntly purchased a Used 2011 Malibu from Brad at Valley Chev in Hastings. The car was everything he said it was and it was a very pleasant low pressure experience. It was a quality car and the paperwork was quick and easy. I would recomend this Dealer to a friend.
I just purchased a Used Caravan from Joe O'Brien Chevrolet in Hastings. I just wanted to say that this was a very pleasant experience. Nice friendly process without the usually used car dealer games. Well worth the drive to Hastings. Thanks also to Eddie. Pleasant experience. (If the van is a good as the dealer, it is a good deal.
Brought my ???15 Suburban in for a recall on electronic power steering. Mentioned that my rear electronic gate was not going up all the way and asked for assistance. Service rep said more or less ???that will be $109 for us to diagnose it???. The whole approach turned us off as our other vehicle is an Audi, and that service team is always talking to us about the ins and outs of the features and how to use and maintain various things...in other words its always a conversation at the Audi dealership...not just people looking to charge us. Over time this approach has built amazing trust, loyalty, and desire to perform our service there because we know they know their product. So we said no thanks on the peoposal at Luther. For $100 we can google it and learn a ton.....and guess what...some random dealer salesman???s youtube was the first search result reviewing how to use and program the electronic rear gate on a 2015 suburban. Thats all it was...button was turned to 3/4. Luther needs to train their people on the basic features and maintenance of a complex $60,000 product instead of coming across as shallow and desperate for service tickets.
As usual the service work was done timely and at a cost that keeps me happy. I had my truck to another oil change place two weeks ago and wanted to get the junk oil they put in it and the bill was 1/2 the cost than the Valvoline place. Oil Change and tire rotation was 107.00 at Valvoline and I???m not to sure the tires were rotated. Luther did same work and it cost me 54.00 and change. I trust Luther! Thanks!
Brandon was great, and got me exactly what I was looking for
by BUCKY from DealerRater.com
December 5, 2018
Everyone was great to work with. I was able to find the car I was looking for, and it was a painless process. Brandon, and everyone else involved was great.
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