Really great people to work with. I found an Impala online that was $3k below book value, called and asked them to hold it. I was willing to drive 40 minutes out of town since they are located in Hastings. When I showed up, an hour before they closed, they were happy to help and stayed late on a Friday night to complete my paperwork. They also detailed the vehicle and had it cleaned up and spotless when I picked it up the next morning. Highly recommend them. The salesman I worked with was Trent B., and he was awesome and very knowledgeable. Wouldn't hesitate to recommend them to friends and family. Thank you!
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
The best auto buying experience I have had in forty years of purchasing cars. Very fast, very upfront about pricing, and to the point. Very painless.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I am astounded with the Merit Service Department . Our Equinox is now 2 years old. This is our 2nd Equinox from Merit. I didn't think I would go back for Service but my Equinox says "let's go back to Merit for Service, I like it there!". After my last Service, I called Brock about a mistake made with an adding machine and he took care of it with no hesitation.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I started shopping for a new Silverado pickup equipped with the new High Desert package in mid April. After having had a less that positive experience shopping at my local Chevy dealer I ended up giving Merit Chevrolet a shot, and I'm very glad I did. From my initial visit when I first started to gather some information on choosing the right truck to taking delivery last week of our factory ordered truck I left impressed and completely satisfied after every visit. Jason Wolske, our salesman was outstanding in his efforts to help us. I had a lot of questions in purchasing a new truck and in addition to dealing with Jason I also dealt with Ron Hogan, Chad Dubois, and Shane Axel. Every one of them took the time to answer all of my questions and offered great advice in choosing the right truck for our needs. When it came time to finalize our deal Glen Orehorsky did a great job of helping us with the financing. We would highly recommend Merit Chevrolet to anyone who is shopping for a new Chevy. Chris Rinkel has put together an outstanding team of employees who really know how to treat their customers with respect and put your trust in.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
I would recommend Adam - he explained everything clearly and answered all questions.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Always a pleasure doing business with Merit Chevrolet. Extremely professional, courteous and quick to get me on my way when I bring my vehicle in for service.
Mike Straley is a top notch consultant!
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I was very impressed with both our salesperson Diane and the finance person Jason. I would definitely want to work with them again. They were respectful of my time and seemed very genuine, not fake like I've experienced in the past.
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
My daughter's 2013 Chevy Malibu started leaking light pink liquid on the ground the Friday before the car was brought into Merit (9/19). Neither my daughter nor I are mechanics, plus the fact I'm single, so having Jeff Michaelson available to consult by phone helps out immensely. I called Jeff on Friday and he said the car should be looked at, so Jeff got me in the following Monday. Brought it in and it turned out to having to replace the water pump along with (2) transmission cooler lines. As soon as the mechanics figured out what it was, Jeff called me. He let me know right away that the water pump would be taken care of under the power train warranty (I think that's what it was called.) We would have to pay for the transmission cooler lines and Jeff always gives me an approximate price so I'm not hit when I pick up the car. I gave him the OK to go ahead and it was fixed that day. I am the one who brings the 3 Chevy's in for repair/maintenance since I work so close to Merit. On a side note, my son's Impala was being worked on in the body shop that day, so I had a rental. I always have my manual in the car with me so I can tell when certain code signs come on so I know what's wrong. The rental car didn't have one that I could see, so simply called Jeff to ask what that was. I had accidentally hit the cruise control button on the steering wheel. (I don't use cruise control that much). My being able to call him for simple things like this add to the service he provides and why I ask for him each time I go there ... another plus for the service department at Merit having someone like Jeff to work with.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Great family car!
by Ang7997 from Blue Grass
November 17, 2018
We love this car for our family! Lots of run!! My son loves all the cup holders and the DVD player!! I love how it handles in the snow!
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
On 2011 my wife and I visit Feldmann import to look at pre owned BMW, long story short we not really happy with the treatment from the business manager, so we left the dealership. And yesterday 7 years later we give Feldmann Import another try.... And WOW ... what a change Esther Odland and Haley Amundson they are AMAZING. Esther so patient and answer all the question we have. And the one thing that blew my mind is .... they stay 2 hours passes the dealership business hours so we can drive our new Mercedes home that night. Again Thank you and hopefully Feldmann Import always treat every customer with the same respect.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
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