As an airman in a new area, and a kid right out of High School, this dealership and Mr. Doyle were SUPER helpful. They were very honest with me and had patience with me being far away and taking some time to close the deal. Mr. Doyle was very responsive to texts and calls and went above and beyond multiple times to get more info and pictures of the car for me. I couldn???t be happier with my first car buying experience.
I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn???t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I ???thought??? was wrong with it. Anyways, I got all the work I needed done and didn???t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven???t really met someone his age who is as professional! 5 stars I???ll be back.
I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Speck Hyundai, which was the luckiest thing for me. From the minute it arrived Mike Marchese went to bat for me and eventually was able to get my engine replaced at no cost to me with Hyundai Canada. On top of this he was able to arrange a rental car for me to continue on to my destination in Arizona. Even when we reached Arizona he continued to fight for us with Hyundai Canada to try and reach a equitable solution. I have been in business my whole life and have seen a variety of service levels. However, I can without a doubt state that Mike Marchese provided me the best service I have ever had. He was in constant communication, was very compassionate to our plight, professional , and did everything and more than I would have ever imagined,to rectify our problem. If Mike is a representation of the quality of service and care Speck Hyundai provides I would whole heartily recommend dealing with them. Thank you Mike .
Bill was super low key and helpful. Not pushy just letting us look at what we wanted and allowing us to test drive. Once we decided on the car the transaction went quick. They came with a very fair offer on our trade and found a great loan through a credit union. Thank you everyone that helped get me in my new Soul!
Great Customer skills, tells it how it is! Knowledge and to the point. Excellent people skills, Definitely one of the best services I've ever had as a Salesman. Mother is happy with her purchase, glad to have had this experience to meet and greet the staff, they make you feel welcome and right at home. Highly Recommend Everyone to come in and check out the Large Selection of TRUCKS! Made a New Friend! Thanks Candido Martinez
The prices being posted on the windshields is what attracted me. I knew they would offer me the same price as everyone else and I knew that price before driving onto the lot. Getting a sales person from the website also made it easy and their financing beat what my own credit union offered me and was also easy.
Ron Gray provided me a great no hassle buying experience. Much appreciated! I would recommend buying from Tom Denchel Ford. Great product, great service, great value.
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