Outstanding Service, Smooth Processes, Easy To Work With
December 3, 2018
I bought my new 2018 GMC Terrain two days ago and still cannot believe how smoothly everything was handled! Steve Rogers was my sales associate and he took care of me from our first phone call through making certain I got home safely (many, many phone calls, texts, etc.). I highly recommend Steve to all of you out there! He's amazing! I drove 4 hours (Memphis to Collinsville) and would recommend the drive to ANYONE looking for a new vehicle. The cost savings was at least $3,000 less than what I would've paid for the same purchase in Memphis! Steve kept in touch with me regularly throughout the purchase. We made the deal completely by phone and when I arrived, everything was EXACTLY as I had been told it would be...even a bit better as it turned out! Eric Mertz from Finance handled everything professionally, promptly, efficiently - Eric walked me through every single initial/signature/number; Steve walked me through the entire vehicle and even gave me directions on a quicker way to get back to Memphis! These guys are GREAT, hats OFF!! Thank you, Steve and Eric for making my purchase seem so effortless and yet so exciting!!!