Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
When the short absorber of my 2006 Ford Escape went through my right-rear wheel well, I knew that I had to buy a new vehicle. I did my research, but my girlfriend was dreading the experience. I expected a long grind of shopping around at multiple dealerships and putting up with hard sells and pushy salesmen.
15 minutes. That's all it to took for me to decide to buy a certified, pre-owned 2016 Mazda CX5 Sport. After the test drive with Jim Zimmerman, I knew that I had found a car that I was happy with and I was ready to end my search.
Jim took his time explaining things, even putting bookmarks on important pages in the owner's manual, and he was knowledgeable but also listened to what I had to say. I would definitely buy a vehicle from him again but hopefully not too soon! Great experience, and I would recommend him.
Eric was very helpful with our purchase,we didn't feel rushed in buying and it was a nice experience and we will be back in the near future..
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