Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
I've never had such a positive experience at a car dealership, especially one that I knew I would be back to work with them a second time and not even consider other dealerships. I have now purchased two vehicles from Van Horn in Stoughton. The customer service and buying experience really just cannot be beat in my opinion. No sales pressure, easy to talk to and get in contact with, knowledgable staff, vehicles priced well. I worked with Brianna R and she was absolutely fantastic. She went above and beyond to help me find the best vehicle to fit my needs and price range. I highly recommend that you work with her!
Chris was the bomb! He took the time to make sure that I got everything I wanted in my truck and more. Extremely knowledgeable and more importantly a very good person who treats his customers like they are old friends. Will definitely buy from Chris again.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
Excellent customer service and honest dealership. Don Brock was a very down to earth salesman and was very helpful. The purchasing process was very quick. Overall, I would recommend purchasing a vehicle from this dealership.
I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Everyone that helped me in purchasing my truck was very helpful. Was able to get what I wanted without any fuss. Will definitely be buying another vehicle from here in the future!
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