Logan Stone was an excellent salesman. I felt very comfortable dealing with him during my car buying process. I have already recommended him and Lakeview to several friends.
by HeidiL from Berthoud, CO
November 13, 2018
This car is known for having a rusted subframe which costs thousands to fix. Chrysler has refused to recall it and there was a class action lawsuit against the company which Chrysler won. I wish I would have known before I purchased this dud. It is currently sitting in the garage and needed thousands more in repairs than it is worth.
took longer than it was suppose to but had a free loaner car so all was good they did find more wrong with my car than i initially took it in for but all was under warranty but one of the things that needed fixed in the first place was missed and had to make another trip back to get that fixed
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
So far so good!
by Angie from De Pere, WI
January 14, 2019
We just purchased a used 2017 Pacifica 2 days ago. So far it is going good. The only thing missing is USB ports in the 2nd and 3rd row seats. Other than that we love the Van!
Love the looks of my van. Hate that this van has a hard shift problem. Been back to dealer several times, Chrysler states this is a normal condition. Nothing normal about driving down the road and almost getting into an accident due to car losing power then jerking into gear. Van is back at dealer hopefully for a fix this time.
I LOVE the look of it. I wish it has more storage spots if you have to stow the seats there is no where else. The main reason for this review is to hope some one at Chrysler sees this and fixes one big thing. I got stuck today, it would have been so much easier to use the winch on the jeep that came to my rescue but there is NO WHERE to attach a tow rope or cable.
This car has met our family's needs. It is comfortable with lots of leg room. It is versatile with the extra 8th seat in the middle bench. The only complaint is the storage in the center council to secure things from moving.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
This was my 5 th mini van, Dodge / Chrysler, Love
by Dot S from Pittsfield, Ma.
December 22, 2018
I Love It. A lot of inside room , drives great . Loved my Dodge Caravan , had 4 of them but just wanted to try the Chrysler Pacifica van and so glad I did, it’s great.
Just don’t like small cars that are low to the ground and not a lot of room to move around.
I have 2 growning kids who need a lot of room and comfort.
Love he heated seats. And the backup camera.
The third row seats fold flat so you have slots of room for moving large items.
Great experience with Henkel Dodge salesman Garrett Miller was wrapped up in a lot of other items along with everybody else in the place they were very busy but he took the time out to show me and my wife 4 trucks and we left with the truck that we wanted he had all the knowledge that I researched which matched didn't try to sell me anything you let me and my wife enjoy the drive of the vehicle without talking allowed us to check the two trucks that we drove the only time he shared information is when we ask questions which I thought was very awesome and he was very thorough with his information I would send my family and friends to Henkel Dodge
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
The car buying process was pleasant. Doug was a great salesman and was not pushy or aggressive. I appreciated the laid back style. I had hoped to get a little more off of the price, but they already had some of the lowest prices posted for what we were looking for.
Most options of any car I have owned. Really lik
by Al Hamilton from Hamilton ohio
December 19, 2018
Really like car! Very comfortable and easy to load luggage when traveling. Easy for mobility challenged people to get in and out. Children love screens on back of front seats.
Handles well on hilly and curvy roads. My salesman really helped me get a vehicle that works well for me.
Great place to buy a car. Staff was very nice. The place was crazy busy, so call ahead make an appointment. With that being said Steve Kerr was awesome and worked me in and got me back on the road very quickly.
I miss the Honda Odyssey.
by Minivan Mom from Milwaukee, WI
January 2, 2019
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
We did Test drove with very knowledgeable salesman Rich did a great job! made the process very quick and easy.. thanks really loving new car!!
Avoid like the plague
by txnadia from Atwater, Ca
December 11, 2018
The Pacifica looks nice. That's it. Extremely problematic from the get go. In and out of the shop every 2 months or so for different issues. Got rid of it after 18 months even though I took a huge loss.
Working with Rich was wonderful. He made sure I was able to get the vehicle I wanted.
Very kind and respectful man. I will definitely pass his name along to friends looking to purchase a vehicle
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
Doug was great to work with. He was honest and made the process simple. I will be a repeat customer and I highly recommend. Henkel is a great dealership!
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
They found me exactly what I wanted. They really worked for me. I would recommend anyone that wants a salesman that will work for you, call Loren Derry.
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
Bill Van damm was great he was fast and prompt to respond to my questions. Great expierence would definatley use again. They were very nice and gave me a great deal.
Great car with great features
by Nate the Gator from Deltona, FL
January 14, 2019
Love the bells and whistles of our 2017 Pacifica. Love the space and comfort. The room and also the styling makes this car worth the price.
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