I walked into Dearth on a Friday afternoon and told the salesmen what kind of vehicle I was looking for. They said "We have that car." The rest was made easy. Keith was pleasure to work with. I picked up my beautiful silver Encore the next week. Thanks Keith and Dearth for making the car buying process a pleasure.
This was my 5 th mini van, Dodge / Chrysler, Love
by Dot S from Pittsfield, Ma.
December 22, 2018
I Love It. A lot of inside room , drives great . Loved my Dodge Caravan , had 4 of them but just wanted to try the Chrysler Pacifica van and so glad I did, it’s great.
Just don’t like small cars that are low to the ground and not a lot of room to move around.
I have 2 growning kids who need a lot of room and comfort.
Love he heated seats. And the backup camera.
The third row seats fold flat so you have slots of room for moving large items.
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
In love with this car.
by BusyMom from Hicksville,Ohio
December 13, 2018
This car has met our family's needs. It is comfortable with lots of leg room. It is versatile with the extra 8th seat in the middle bench. The only complaint is the storage in the center council to secure things from moving.
I was travelling thru Stockton to Iowa...still 2 hours to go to get to my destination. I needed immediate care of my Toyota & was fortunate to get to this dealership. The receptionist was thorough in getting my information. The service department was outstanding in fixing my problem. I was extremely pleased with the care that I received in what could have been a stressful situation. Kudos to whoever trained these employees in providing customer service!!
So far so good!
by Angie from De Pere, WI
January 14, 2019
We just purchased a used 2017 Pacifica 2 days ago. So far it is going good. The only thing missing is USB ports in the 2nd and 3rd row seats. Other than that we love the Van!
Excellent service from Troy fair prices excellent service
Has some transmission problems
by Seamha from Roanoke, VA
January 9, 2019
Love the looks of my van. Hate that this van has a hard shift problem. Been back to dealer several times, Chrysler states this is a normal condition. Nothing normal about driving down the road and almost getting into an accident due to car losing power then jerking into gear. Van is back at dealer hopefully for a fix this time.
Very nice people. Very fast service in and out. Even called few days after asking how everything was or had any problems. Great dealership.
I own a 2017 pacifica
by TiredUtahMom from Ogden Ut
December 22, 2018
I LOVE the look of it. I wish it has more storage spots if you have to stow the seats there is no where else. The main reason for this review is to hope some one at Chrysler sees this and fixes one big thing. I got stuck today, it would have been so much easier to use the winch on the jeep that came to my rescue but there is NO WHERE to attach a tow rope or cable.
I had an excellent experience finding just the right vehicle for me, and within my budget. I was impressed by the efficiency of everyone on the team. I'll definitely be a long term customer.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Most options of any car I have owned. Really lik
by Al Hamilton from Hamilton ohio
December 19, 2018
Really like car! Very comfortable and easy to load luggage when traveling. Easy for mobility challenged people to get in and out. Children love screens on back of front seats.
Handles well on hilly and curvy roads. My salesman really helped me get a vehicle that works well for me.
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
Avoid like the plague
by txnadia from Atwater, Ca
December 11, 2018
The Pacifica looks nice. That's it. Extremely problematic from the get go. In and out of the shop every 2 months or so for different issues. Got rid of it after 18 months even though I took a huge loss.
This was a fast easy experience. Tim answered all my questions and was patient with my indecision about what vehicle I wanted to purchase. Tim showed all the features of the vehicle and how to access them. Everything seemed to go smoothly as I was not waiting around long for paperwork or questions to be answered. I left the dealership confident in my purchase.
Found my new truck online and Tim made the purchase extremely easy! He was super fast at responding to any messages sent and got any information I needed immediately. I drove 3 hours to buy my truck and would do it again, I would also recommend him to any of my friends or family. He even left me a surprise when I got home, but you'll have to buy from him yourself to find that out.
I've never had such a positive experience at a car dealership, especially one that I knew I would be back to work with them a second time and not even consider other dealerships. I have now purchased two vehicles from Van Horn in Stoughton. The customer service and buying experience really just cannot be beat in my opinion. No sales pressure, easy to talk to and get in contact with, knowledgable staff, vehicles priced well. I worked with Brianna R and she was absolutely fantastic. She went above and beyond to help me find the best vehicle to fit my needs and price range. I highly recommend that you work with her!
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