Used Chrysler Pacifica passenger vans for sale near Hazel Crest, IL

I was looking at a used Toyota Tacoma they had. Unfortunately, it sold while I was driving to the dealership, but Codey texted me when he found out that someone had scheduled an appointment before me (I live 1.5 hours away) to allow me to decide if I still wanted to come or wait to see if it sold. I appreciated the consideration and the regular checking on the deal as it progressed through another salesperson.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

From initial appointment with same or next day service Willowbrook Ford provided excellent quality dependable service for my entire visit! Turnaround time was great. The other customers seemed to be in and out quickly too. All the other customers seemed happy and content as well. The Staff is professional and friendly! Showroom is spotless as was the restroom. They even have an area with cubicles where you can work or have more privacy if needed. As well as a separate adjacent more family oriented waiting room with play area accommodations for guests with children or just a place where you can hang out while you wait. Water and coffee are complementary provided, there are well stocked vending machines and areas to charge electrical devices. Wonderful experience and my car looks and runs great! I strongly recommend this Dealership for all your vehicle needs. Thank you Willowbrook/Kia!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

My husband and I purchased ID.4. We traded our Honda Accord. At first, we were not given a fair price but eventually we did and decided to proceed with the deal. David and Mohamed were extremely helpful. David did great job explaining everything we needed to drive the new car home. The following day he responded quickly to my request of locating the enrollment code for electrify America. The dealership was cold (October) and could use some more decoration and kids-friendly corner.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Phillips Chevrolet was EXCELLENT. My amazing team consisted of: Jordan my salesman that closed the deal, Anthony the manager, and Rami the first salesman I spoke to. I was on a mission. I began an aggressive search for a car for my daughters 21st bday. I needed her in a safe used car, with low miles. I picked Phillips Chevrolet by accident, after I had a horrific experience with another dealership. The night before I paid the other dealership 18,800 cash for a 2024 Altima, but canceled the wire after they argued with me- and refused- to make me a 2nd key. Phillips didn't argue about ANYTHING. They showed me a fabulous car- a 2022 Corolla with low miles. It was a $400 difference, and the BEST $400 I have spent. I left the dealership laughing with the manager, hugging the salesman, and promising to buy all my future cars from them. They did not haggle with me, and I respected their position on the pricing. They went down a few hundred, but couldn't any further--- it was already below market value. My husband checked and said it was way under priced. My brother who is a large man- gave it a xxxx of a test drive- through the back woods, fast turns, up hills, etc. I fussed at him for shaking up the car. He said it was a strong car, that rode smoothly. I felt good that they weren't selling me a lemon. To guarantee they weren't - we negotiated to include the extended bumper to bumper warranty. I went back the next day to pick up a clean, freshly washed car. At the other dealership I was nervous when I signed, and second guessed myself all throughout the deal. Whereas, I was thrilled and excited about the car from Phillips Chevrolet. I gladly wired them the $19,000 + and took photos of my car. After taking photos with everyone, and my brother getting his $100 referral (which he didn't share with me :(.. LOL. My husband came to thank them for not causing me to "snap off" like the other dealership. He said - now he can have Peace in the House. After the hugs, photos, and jokes they gifted me with sweatshirts, hats, and bags. Now I can buy a big red bow, and give it to my daughter. I'm making her wear the sweatshirt and hat for the photos. SIDEBAR: Out of the last 5 car purchases I have made in 7 years- this was the absolute BEST experience ever!!!! Colleen & Family Loved Phillips & their Awesome Team!!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Great customer service by Charles Brakebill and the entire Zeigler team. It sounds like they all work together very well and I was happy to see that. I bought a used Chevy but I'm happy to be part of the Subaru family.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Excellent experience great people would by a vehicle from them and enjoy the experience talking to them

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Dead honest review from a real person.... Absolutely one of the best car dealer experiences I've had. Everyone I spoke to was helpful and friendly but Al C was just beyond exceptional in personality and very respectful unlike several other dealers I've met with recently. Did everything he could to make my experience the best it could be and have a nice variety of cars. Dealership is clean, staff are excellent and I wouldn't hesitate to buy again from these guys!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Staff was very courteous and open with the whole buying process. Thank you Jessica and Noah.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Wonderful experience. Staff are very professional and will to work with you. From sales to management, every person was very professional. Highly recommend it if you?re in the market for a new car

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Janelle was the greatest. Very friendly, knowledgeable & helpful. I have been to Thomas Kia multiple times & bought several cars there & never regretted it. Service people are great. Thanks again.

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Customer Service, Service operations, and the lounge area that provided a variety of snacks and drinks.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

This dealership is amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure we were completely satisfied with our purchase. Service went above and beyond expectations.

This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.