My experience with my sales person, Betty Fleischfresser, was pleasant and she was very helpful. When we reviewed the operating system together, it went a little too fast for me, so I will probably be going back with a few questions, but it was not Betty's fault. I am just a little old and slow with computer stuff. She made it very clear that she would happily help me any time I needed help understanding anything or had any questions.
Met Shannon for a test drive, he was pleasant and non pressuring, which made my buying experience a positive one. The vehicle was test drive ready which made it all the more pleasurable. Turned out to be the best vehicle I have bought in over 35 years. My wife absolutely loves it, I hoped she would because I purchased it for her.
In January 2018 I purchased a 2014 Toyota Camry from this dealer, Everyone there was very personable and friendly. Deal was reached and favorable on the same day I visited. Here is where the issue started. In May of the same year I needed to remove a tire that was damaged. When I went into the trunk there was a jack but no tool to raise it ( the crank ) nor was there a lug wrench. I called Mills customer service and they directed me to the sales rep. who was busy and would call me back. I called the next day same deal no call back, Next day same treatment. I do not recommend this dealer to anyone. If an issue should arise they leave you out to dry. I will just count my losses and go to a Toyota dealer and purchase the jack handle and lug wrench.
My recent new truck purchase experience at Tanner Motors was nothing short of exceptional. The salesmen I worked with went above and beyond to make me happy. The facilities are clean and convenient and the overall customer service is phenomenal. I will definitely be back!
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