I personally dislike pushy dealerships with pushy salesman and other pushy staff trying to have you buy whatever! I drove two hours to this dealership after talking to Dave about a car I really liked for my collage son.
Boy am I glad I did. Dave was absolutely great-up front and believe it or not honest. Susie was great and very nice to talk to. My experience was great. Thanks Dave and Susie and Thys. I finally bought a car and walked away with clean shorts.
Tyler and Susie are amazing ! I was able to test drive a 2017 Durango. When I went in to buy the car I was in the dealership less than an hour and I was driving away in my new ride! While I was filling out paperwork for Suzie, Tyler was filling my car with gas and had it running so it was warm when I got in it on a cold January day! Thanks so much for the EXCELLENT service!
I had the BEST experience buying a vehicle from Thys! Denny was extremely helpful, kind, and personable. They are there to help and not just get a sale from you. They want to make sure that you leave there satisfied, and I most definitely did!
I recently drove all the way from Oklahoma to purchase a used Ram pickup due to fact, Thys was the ONLY dealership that even remotely acted like they wanted my business. Tyler was my salesperson and very helpful, and Susie the finance manager had everything ready and hassle free in short order. Very satisfied. Would recommend anyone searching for Chrysler products to get in contact with them.
Kris and Joel in Blairstown have outstanding customer service and are AMAZING! We totaled a vehicle and within a couple of days they had us back on the road. They answered every question we had, treated us very fair, and continue to help us every way they can. I can go on and on about how happy we are with them and how smooth of a truck buying experience we had. If your looking to buy new or used i would choose this local small town dealer!
Wouldn't come down on price even after they found out it needed more work than anticipated initially. When I asked if they could do any better on price, they told me they could maybe do $100 off, even though it needed an extra $400 worth of work, along with the massive amount of work it needed outside of that. Didn't really try to work with me, and put me off a bit from wanting to go back there.
My husband and I purchased a used truck at Wes Finch yesterday. They gave us a decent trade in on our Saturn Vue. When I initially inquired on this truck, I was told that they were just waiting for the gentleman who wanted it, to sign the paperwork. I indicated that if that sale fell through for them to please call me. Coleen promptly did so on a Saturday. It was quite a drive from Southeast Iowa and originally they had planned on meeting us halfway. We really appreciated that option, but unfortunately fell through when they didn't have enough Staffing for the day. All the same, nice truck, good buy, very personable gal; Coleen is. It was a fast efficient process and having come from Michigan, I can tell you it's nice to be getting the plates in the mail instead of waiting in line backed outside of a Metro Detroit Secretary of State office.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
We had our 3 year old along with, the gladbrook location was awesome with him being there. The suv we chose needed a few things repaired prior to us picking it up. They got right on it the same day. Definately will be going back when its time to get a new vehicle. 50 years as a business, they are the best place to buy a vehicle.
I'm very skeptical of smaller dealers like this, have heard horror stories. But I was very satisfied with RoadRunner. They were easy to work with, gave a great price, and fixed everything on the car that we asked them to fix. No Issues. They are worth a look if looking for a used car.
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