So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Best car I have ever owned
by LuisTPuig from Elkton
December 24, 2018
The ride in this car is great, and this Chrysler 200C with a V-6 has plenty of power, but surprisingly enough also great gas mileage as well. I am really blow away by the quality of the build, and at the same time sad that Chrysler decided to discontinue this great car... but for the next years I am enjoying this great ride.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Chrysler has come a long way!
by MrX from Rio Grande
December 7, 2018
I rented a 300 White in California, overall the car was great, good power, good handling all worked as it should. The only drawback is that this car gives from 21 go 23 MPG combined, it consumes as much gas as a economical V8. If it would give about 30 to 35 MPG it would be a mlm perfect car. I got 2 V8's that are much older and provide the same MPG.
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
the best car in my world
by Sukoji B! The one and only baby from Jacksonville, fl
November 15, 2018
My car is one of the best cars ever created in the world right now and I love everything about it! From to color to the rims. The touch screen, the interior, it's spacious and whenever I come through my home town best believe I have heads turning! Yeeesss
ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate.
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
Had a 10:30 AM apt for oil change and recall notice (software) was told they had a rental car available, asked why I needed a rental for oil change appt. was told customary. Was picked up and taken to enterprise only to be told I needed to pay a deposit for car and either buy rental insurance or use my own Insurance. Major turn off! Called 2 hrs after I dropped vehicle off to be told it could be tomorrow before it???s ready. Called 5 hours after I dropped it off and was told it was done. I returned to dealership only to find cashier didn???t have paperwork, service advisor said he put in basket. 20 mins later my paperwork was found and we left.
by Chris from Chicago illinois
November 9, 2018
I honestly think its a great car. The only thing im not a fan of is the transmission... Its rough when downshifting and it hesitates to up shift
My 2013 Chrysler 300 C was an excellent car, I just traded for a new 2018 Chrysler 300 Touring L AWD. I don't think the ride is as good in the new car, the tires were over inflated as delivered. I am trying to improve ride by adjusting the tire pressure. I think the 300 is the best car produced by an American car company.
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
Great service department. Mackenzie is an excellent service writer with wonderful customer service skills. I was happy to find this Dealership when I moved to the area.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could possibly be a problem later on that we don???t know about. We won???t take are autos any where else. Mackenzie always has a smile and greets us when we come in.
Love our new car
by goofyolga from Homosassa, Florida
October 17, 2018
This car is very comfortable! Hope we will have it for a long time! We are planning a trip in Dec to Texas, and I think it will make a great car to travel in.
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