Came in for warranty work on a vehicle purchased in Canada. Warranty honoured by Pedder Nissan. Very friendly service staff. Excellent shuttle service too. George C was outstanding in his guidance and good advice.
Went to them unsure about which vehicle I wanted or needed. They responded in kind, listening, and providing the information needed without upsale pressure.
Both Benjamin, and ultimately Steve Kendrick, put me over the finish line and into the best vehicle of MY choice, and exceeded my expectations!
The process was pleasurable, and satisfying. I shall recommend their services to both family and friends.
Maurice, sales Manager and finance manager(sorry forgot their names) did a great job didnt hassel me no annyoing phone calls after I told them give me a day or so to make sure I had all my stuff together.
We had some awesome sales people helping us today, especially Rory Vanderheyden! They helped me and my mother get out of a bad contract with Honda, they were able to take care of everything and meet us a price that we can afford. We were so worried about the extra fees that we would have had to pay to Honda for turning in our lease, but ford took care of all the fees for us. Thank guys!
I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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