I did not purchase my Jeep here but chose to get it serviced here. 5 months after purchasing it I experienced an issue on the highway and brought it in to Blake Cromwell and staff as soon as I could. They had it all day while I was at work and it turned out I needed my transmission replaced. Blake worked with the company my warranty is through all day long while I was at work and got them to agree to a new transmission with a new warranty. Blake fought my warranty company for me when I wasn't there and I didn't even buy the jeep from him, I simply service it there. Then when I got off work and got down to Briggs Blake walked me through everything and seamlessly got me a rental car for two days. I can't stress this enough, Blake and his crew are incredible. They truly care about you and it shouldn't go unnoticed. If you need anything done, I highly recommend Briggs Jeep in Lawrence
I went to Auto Exchange looking to trade my Subaru for another used car which would give some cash in exchange. I found what I was looking for and I was amazed at how friendly they were to me and helpful. They made me feel comfortable and at home. They were very helpful and friendly and made me feel like I was part of their family. I would recommend Auto Exchange for any sort of transaction which requires a trade for another vehicle. I particularly enjoyed working with Edwardo and would recommend him and Aurto Exchange to anyone else who is looking to exchange one automobile for another, etc.
I had the best sales person ever!! Dula Brown walked me through the car buying process as precisely as possible. He was very patient with all of the questions that I had. I am very very pleased with the choice that I made. I will be referring business your way Dula. I wish all car salesmen could be like you. Thanks again!!!
In and out in 90 minutes. That was looking over the car, test driving, paperwork and financing, everything. They've got it down to a science. They make sure their cars are in excellent condition. Couldn't be more pleased. They really go out of their way to make you happy. Will use them again.
I purchased a BMW from Matt at Auto Exchange 3 years ago, loved the car, he gave me a fair deal for my trade in, very little hassle. He talked me into an extended warranty, thankfully I went with the warranty.... over the next 3 years I used it multiple times and with service on BMW's costing as much as it does, I am so grateful he talked me into it...... fast forward to this week. I traded the same BMW back to him for an Audi. I was so pleased working with him last time, I wanted to work with him and only him again. He found the exact car I wanted, went above and beyond getting it to Auto Exchange, gave me a fair deal on my trade and provided invaluable expertise throughout the trade in process. I gladly got the extended warranty again and could not be happier purchasing my second car from him. He takes care of his customers better than any car dealership I've seen. They have the ability to get basically any car you request yet they are small enough that you get personal treatment. Outstanding experience!
Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond repair I was having a TERRIBLE time finding a car in my budget that fit my needs.
I went to Premier Auto to look at one car that I didn't end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me.
Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
I rolled the dice buying a used car that was across the country from me but both David and Paul made sure I knew what I was getting before I saw the jeep in person! I purchased a 2014 Jeep Grand Cherokee SRT from new century dodge and the only complaint I have is not living closer to have them as my permanent go to dealer. David was excellent about returning any phone calls and also providing me with any and all pictures I asked for of the vehicle. Even after the purchase and delivery of the jeep David has reached out to me several times to check on the jeep and my satisfaction and addressing anything I had a concern with. I look forward to driving my jeep around and would absolutely use them in the future without hesitation.
The staff at Branine Chevrolet makes it easy to buy a car. No pressure, no worries, reasonable pricing. I will be comfortable stopping in to ask for help with any of the new features because the guys are all so nice and helpful!
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