Thank you Matt, I appreciate all you did to help me get in the drivers seat of this Jeep Grand Cherokee! Also want to thank you for making the process not as painful as I had dreaded it to be! If you buy a car from here you should defiantly get in contact with Matt! Thanks again!
Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
Our experience with Krystal was a positive one. Their prices are just as low if not lower than the larger dealers. Our Salesman Chris came highly recommended by three local businesses in the area. Chris is a former mechanic and working with him felt like working with someone that is knowledgeable and out for our best interest. Far different than other pushy salesman I have met in the past. We highly recommend Krystal and will be back. Darren
Our entire family has been doing business with Krystal for several years. Everyone there is professional and friendly. I would definitely recommend anyone looking for a new or used vehicle to visit the dealership.
We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
Brian was awesome. He worked with us while we looked at multiple vehicles. He also helped us get right around our budget! I would and will recommend this Brian and this dealership to others. Overall, great experience.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
November 27, 2018
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
I have purchased three vehicles at Krystal and have had service professionally done here for many years. No one ever lied to me which was a new experience since I dealt with numerous dealers in the Albany area where dishonesty was consistently evident. If you do not want the usual unprofessionalism and lack of consideration, go to Krystal.
The overall experience of buying a new vehicle at Stephens exceeded my expectations. Our sales consultant- Melvin Rucinski provided top notch customer service and his friendly demeanor made it worthwhile. The business director- Steven Musctare made the financial end of things very simple and quick. He provided thorough information on warranties. Lastly, the owner, Steve Rucinski greeted us with a warm welcome and gave us some additional information on the new jeep. I would highly reccomend the employees, service and facility of this dealership.
Very friendly and low pressure car purchasing experience. Stephens Chrysler provides a home town buying experience.
Staff was very friendly and easy to deal with. They took the time to listen to my requests for a lease and provided a deal no other local dealer could match.
60,000 mile service but took six days to complete.
by Rowan from Glens Falls, n y
October 29, 2018
I was pleased with the service but they should let you know when they will keep your truck for six days to fix it and forget to change the inside filters. Nice to get a rental tho.
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