Used Cars for Sale in Columbus, GA

Janet Ellege and Janet Lane tool care of me on Veterans Park Way. I bought a 2009 Ford Mustang convertible. Excellent Customer service. These ladies right here know how to do the job right.

Over the years we have purchased at least six vehicles from Willy Herold that I can remember and will continue to purchase vehicles from them. The ladies in the office are awesome and work with you to make purchases happen. They have their own maintenance department and any repairs are made at a discounted rate. I am looking into purchasing another vehicle in the near future and would not even think about going to another dealership.

I have purchased my last two used vehicles from Willy Herold for my teen and now college aged daughter. The second purchase was simply an upgrade from the first :) My in house buying experience has been more than outstanding. Janet Lane has personally gone more than above and beyond in her customer care services for me. She is always prompt, knowledgeable and responsive to any and all questions and always finds me the best possible price for my needs. This is for the vehicle itself as well as any service or repairs and even new tires. She also always works with me to get all my needs taken care of. The service department is very highly recommended. Lynda and her team do an excellent job with repairs on all my vehicles with the best prices in town. My youngest will be driving age soon and we will ABSOLUTELY be using Janet Lane and Willy Herold Automotive to find the right type of vehicle for him.

I think I jumped the broom a lil to fast with my last review in regards to my 04 Infiniti purchase. Once they explained the repair process I understand more clearly and would recommend them to family and friends. For all used car buyers out there if there is a issue after you buy the car listen clearly before going off the rail. Sorry Willy Herold and thanks for all you do!

Great Salesman - Andy Garcia no pressure sale had a early service issue, they took care of it right away with no charge, was also missing a spare tire, they found one that fit my truck and again no charge The two ladies at the shop were friendly and professional if not mistaken Sheryl and Linda - just an overall great experience.. I'll be back for service and oil changes

My husband and I have purchased three vehicles from Willy. My salesperson, David Dykes has always been courteous, friendly and knowledgeable about financing. I researched within 100 miles of this dealership for the same car, and could not have gotten a better price for the quality of the car. Willy and his entire staff are fabulous!!

I drove from Florida on a Saturday and was disappointed in the vehicle. It smelled horribly of smoke and I asked when I opened the door, "Was this a smoker's car"? and the response was, "I don't know". It had a sticker for a 1 owner car fax, yet inside the vehicle, it had paperwork showing a 2 owner car fax. I didn't drive the vehicle a half a mile before I turned around and came back. I placed the keys on the counter and told the salesman, " I can't buy this car because it has been smoked in". Thanked him for his time. The smell was VERY strong. I loved the color...Kiwi Green, but due to health reasons, I could not purchase it. I would suggest that all cars be thoroughly cleaned before allowing a prospective buyer to drive it. It appeared they did not have their act together. Happy Vehicle Hunting to you all!

Honest people with the personal touch. Great vehicle, great price, great buying experience. Thanks, Willy Herold Automotive!

Couldn't of asked for better service. Actually, had better service than from New Car Dealerships in the past. Everyone worked with me and I got what I wanted. The staff couldn't of been more friendlier and helpful. Thanks to all.

Phillip was an Amazing sales Professional to do business with. At first when I got to the dealership I was approached by Trund whom at the time was with a customer but still made the effort to welcome me and helped me inside where someone could help me. Phillip quickly approached me and from there did any and everything he could to help me and get what I wanted. I walked out with a 2019 KIA Soul PLUS and monthly payments that I was shooting for. All in All great customer Service.

Phillip was an awesome salesman and I am very pleased with this purchase! I have been wanting a Kia Sedona for a long time and was in and out in just a couple hours. I got the exact vehicle I wanted with everything that I wanted in it. He was also training Derrick, who was eager to learn and very helpful as well. I LOVE my new Kia!! Thank you so much!!

My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start.

Steve is great. He goes the extra mile to help you. I brought my car a day early by mistake and they gave me a loaner car anyway. The staff was quick to get me in and out. ¿ Love this team of employees. BMW The ultimate driving Machine I do miss Richard.

Just a first class team from top to bottom. I will be back to purchase again.

Great service! Steve, the Service Mnager and Sharon, the Service Advisor were great to work with.

I'd like to be honest and state that I never intended to use your dealership for any maintenance or repair work after the past experiences with your store, however, I had no choice because the Hyundai store I'd been using in LaGrange closed. I will say that I was pleasantly surprised by the overall experience I had with Mr. Croney, my new service advisor. I explained to him that I was very skeptical of the work being done to my car by this facility, because in the past, I was misled by my last service advisor and pretty much treated like a number. Mr. Croney went above and beyond my expectations in regards to giving us the piece of mind that the routine maintenance I paid for that day, actually happened, unlike with previous visits. I've been in this city for three years and every time I needed repair work, I would travel long distances to other dealerships because I did not trust your dealership to do them. We even drove to Mitchell Hyundai for my sons purchase of a 2016 Hyundai Veloster because I had refused to have anything to do with AutoNation. This last visit, with Mr. Croney, is a new beginning and because of him I'm giving your dealership another chance. I marked "no" on the comment of recommending this dealer to a friend. Please understand that this last visit has sparked my interest again with using your dealership, but let's see how the next visit goes before I answer "yes." Respectively, Sarah Nielson

We appreciate the customer sevice at BMW of Columbus, Ga!!

My experience as always was AAA++, the employees at the Columbus dealership are always at the top of there game, Jessica in the BMW Genius service was very helpful as well as very knowledgeable.