Used 2020 Toyota Highlander for sale near me

Thank you so much for the 5 star customer service I experienced today at Toyota West on Georgesville Road. Kyle, Sales Department Mgr, Kayla Welsh in the service department and Ken Struwe in the Rental office were attentive, supportive, extremely professional and gave me the absolute reassurance I needed through a stressful situation. I am now even more confident that I purchased my Preowned 2014 Toyota Prius in the right place ! Thank you all ! Pascale

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

We were very pleased with the kindness and helpfulness of Jim McDuffie. He was wonderful to work with.

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

We purchased a 2021 Toyota Highlander Limited in April of 2021. We absolutely love this car! The convenience features and comfort are the best we have experienced, and the interior design and quality is the best in the class. The upgraded 12.3" screen is worth the extra money, as the text is clear and precise, and the surround view monitor is incredibly useful for parking in tight spaces. We have friends with a comparable Explorer Limited, and the interior quality is far below that of our Highlander, and the ride quality with the 4-cylinder is jerky and noisy. However, even though we have had no mechanical issues, we have had issues with wind noise and a leaking AC unit into the car, both of which were fixed by the dealer for free due to warranty. Other than those minor hiccups, we love our Highlander!

It was so easy to get a car, something I could afford and not a junker. It's been years since I could afford to do this and I'm very happy with the choice and the ease of financing. Thank you and I highly recommend this dealership. Akom was the best.

I got a used Highlander from IDEAL half an year ago, it fits its description as a family utility vehicle. Especially when starting and driving at low speed, the electric drive is very fast, no sound, has a big difference from the traditional gasoline car. When the speed is over more than 80, it has a big noise, rapid acceleration of the engine vomit roar, mixed common disease, comfort level is general. Driving downtown really saves fuel. Especially the traffic jams, not to mention the highway, which is better for downtown. It would be nice if most pure urban transportation had a need for space. If there is a plug-in hybrid version worth recommending.

They communicated well but I ended up buying a car elsewhere because the other car better suited my needs. This seems like a good dealership though. I didn't actually visit their site, I only spoke with them via email