Used 2020 Honda Passport for Sale

Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!

We had the pleasure of working with Michael Reeves as our sales consultant. He was personable, professional and very knowledgeable!! What else can you ask for?! The whole experience was very positive and we would recommend Honda of Chantilly and especially Michael Reeves to anyone looking for a new car.

The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.

Everyone is so friendly and helpful. My car is always done in hour and done right. I recommend everyone coming. The service is EXCELLENT!!

Highly recommend Koons and the entire staff who helped us with a recent lease transaction. The service we received was extremely prompt and courteous, right from the first email. After initial email contact with Wilmer Mejia, there was a follow-up call with Patrick Bryant. He was fantastic and really listened to me when i described our situation and our needs. He was extremely gracious and knowledgeable and really knew his inventory! It was a pleasure to be asked what i wanted vs. being cornered by a 'high pressure sales person' who tried to tell me what he/she thought i wanted. These are the main reasons we decided to do business with Patrick and the Koons team including Codie Fravel, even though there is another GMC dealer literally 2 miles from our home. (Koons is about 45 minutes to an hour away depending on traffic). There is a LOT to be said for that kind of service, not to mention Koons worked out a payment that was even lower than what i said we could afford, and lower than the 3 other dealers who were vying for my business. It was nice to feel like we were not being snuckered or pressured! Not only did we get a lower price and more features than we expected but after all the paperwork was finished, Codie made sure we were comfortable with all the features of the new vehicle before we left the lot. Everyone we met was upbeat, experienced and super helpful. It actually made a normally stressful and tedious transaction smoother than we could imagine. If you want to do business with a company that is honest, upfront, professional, and interested in putting the customer first, then do yourself a favor and make sure you speak to the team at Koons before buying or leasing from any other dealer. It was worth the trip for us! PS...another reason we were happy to do business with Koons is they donate several cars to our annual Church/ PTO raffle. When you give generously to the community, it always comes back =)

Good enough but what about next time? Dealers have a long way to go to rebuilt trust with customers. Spend the money to insure that every customer is satisfied after every visit. Take a cue from Chick-fil-A.

My wife and I needed to purchase a new vehicle, after her 2013 Sonata was totaled in an accident. We decided to purchase another Sonata, and then came the hard part. We had to decide where to purchase it. I contacted many dealerships, but we ended up going with Fitzgerald Hyundai in Gaithersburg. Our salesperson, Bobby Davis, couldn't have been easier to work with. He was personable and put no pressure on us to buy that day. During the test drive he explained everything about the vehicle, even little things we didn't know existed on the car. He answered all of our questions, and made us feel comfortable. We also spent time with his sales manager, Jenna Keller. Like Bobby, she was wonderful to deal with, and helped make the purchase of our Sonata a reality. She worked with us on coming up with a price we felt comfortable with, and followed up with us during the entire process. They both made this new car buying experience the easiest we've ever had. We would recommend them and Fitzgerald to anyone looking to purchase a new vehicle.

John Mcmullan was a great sales man. I was welcomed and treated with respect, what else can I ask for.

Bought a Certified used vehicle from Hendrick Honda and had an overall great experience working with them to get the vehicle I had been searching for. The entire staff was very helpful and were as speedy as could be when purchasing a car.