The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
The representative who made my appointment over the phone was gracious and accommodating. I needed an appointment before I left for a road trip and she found a way to fit me in. She is an excellent representative of your company and dealership. The technician who helped me, Mike, was very efficient and accommodating. He arranged for a loaner car and had my car ready in a very reasonable amount of time. Your dealership always treats us like valued customers.
As always Brady took great care of our Lexus and Mike her counterpart gave us excellent recommendations for new tires. It was timely suggestion since we were going on a long road trip. I would strongly recommend This dealership and their world class services department
I brought my vehicle for 10K Service got helped right away..They preformed the service needed For my vehicle and service writer explain it to me after that everything look good on my vehicle... Very happy that service was quick And friendly staff...
At Lexus of Sac I always know that I will be taken care of.
by LeAnn Writesman from DealerRater.com
November 20, 2018
Each person that I deal with, any time I visit the dealership puts down the red carpet and treats me with a pair of white gloves. I can't imagine purchasing/leasing a vehicle anywhere else. I am truly blessed to have this team, which really feels like family, all the way up the ladder to tha owner, Patrick Frink. thank you all! LeAnn Writesman
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