Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
by my first purchase from Gillespie Ford from grayslake Illinois
October 0, 2017
Steven Norton was very helpful And took his time with me and my wife and that’s why we purchased our vehicle at Gillespie Ford, we did stop at other dealerships but Mr. Norton explained that Mr Gillespie is not like any other owner he is not just concerned with selling the car.
that’s just the beginning. But we are going to be there after the sale. And that what makes us different from any other dealership .
Sincerely a very happy customer
I didn't believe I could drive out in the car of my dreams. Thank you Cecilio for understanding my needs, wants, respecting my budget and making this a reality. I am new to this process and it was quite straight forward. No games or tricks, just getting me in the right car at a price I could afford.
I had some difficulty with the online process, however when I went into the dealership and was greeted by Gary I was immediately taken care of and he made the entire process smooth and easy! I was able to test drive while Gary took care of paperwork at the dealer. Jacob was great with financing and paperwork! Gary took the time to explain every detail and gave excellent customer service through the entire process. It was smooth and painless! A great car buying experience!
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
I brought a 2003 GMC from Mike at Salem Autosports and could not have been Happier with the entire experience. I flew in from Myrtle Beach SC and he arranged to have me picked up. He said the truck was great and he was right. I drove it over a 1000 miles home without any issues. The truck is great
Thanks again Mike.
Frey Automotive was very attentive to my questions and provided understandable and helpful answers.
I selected a vehicle online (from their inventory) and when I examined the vehicle, realized their description was indeed correct. It was a pleasure doing business with the staff at Frey Motors.
Highly recommend Lot 31 when purchasing a car! Have purchased two cars for my family here and have had an excellent experience both times! All the employees are very professional, polite and accommodating!
If you are getting a car that you like from them, just go for it. They are very good. They allow your mechanic to visit the dealership and let him look at the car of your interest. Plus, they are open to you taking the car to the mechanic's workshop as well, after you give them the mechanic's details. They provide the Carfax reports with most cars as well. If you find some defects in the car that you are interested in, just report those issues to them. They have their own mechanics and they will work on those defects. They are pretty good at negotiating the car's price too. They are straightforward and don't force you to get a deal done. Yes they do not have nice facilities like the big dealers but hey they charge you less as well. Who cares about the free cookies when you get a good deal on your favorite car, right? Till now the car I got from them looks pretty good, but it has been just a day. Hopefully nothing will go wrong. Winding everything up, instead of going to big dealers and feeling getting robbed, you can go with Bargain Town Motor Cars Inc. Good luck!! :)
Great customer service with pleasant personal. Service was performed in a timely manner. Waiting room warm with snacks available. Would encourage family and friends to buy here.
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