I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I will never buy a dodge ever again. Worst car.
by Michael from El Paso texas
November 12, 2018
The challenger is a terrible car. Less than a year old and already the window motor went out, the door handle broke, the decal on gas tank bubbled up and cracked and my LED brake light went out. Stayed in there shop 2 weeks with no communication or updates. Terrible customer services.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
It's a very fun very fast very enjoyable weekend c
by faletti1 from California
November 4, 2018
This car meets all my needs I bought it to use as a fun car on the weekend with 700 horsepower it is a lot of fun and there is a lot of room for three other people it's a seats are very comfortable and gas mileage is not that bad I'm getting 20 miles to the gallon driving
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Rick Lopes from Dumfries, Va
October 24, 2018
WHAT can you say about a Hellcat’! It’s just a blast!!! Would only change for a Demon ’
Car is fun, attracts everyone and scares them as well ’
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
2017 dodge challenger r/t plus v8 hemi
by MissDuckyyy from San Jose, CA
December 17, 2018
This car meets and exceeds my expectations. Having a v8 that turns into a 4 cylinder on the freeway is amazing. It saves me some gas for owning a v8. The car picks up and goes on the dot. There is no lagging. The interior and exterior is in beautifully condition for being a rental vehicle before I purchased it. Having bluetooth, aux, USB and satellite radio is amazing. I never run out of options for music.
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
very cool car
by rlsticks from mpls
October 23, 2018
fast, great looking and sounding. A true muscle car reborn. I have done a few mods so far and love it. Rare color too. Buy one!
The truck buying process was excellence. Thanks to Mark Kitchen the finance manager for his friendliness and kindness. Kenny Jackson for his excellence customer service and Mark McCain also great customer service.
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Love Driving This Car
by PDole from PERRYSVILLE, OH
December 1, 2018
We wanted a fun car to drive, after years of raising children and being sensible. Originally I was looking at convertible but when we test drove the challenger both my husband and I loved it. we have had it for two years now and still love driving it. The interior is so unique with red and black leather too. We get compliments on it all the time.
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 21, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
Great ride lots of power
by Arts toy from Phoenix az
December 16, 2018
Great looking lots of power.great ride. Lots of leg room in the front and in the back.good vision. Good seates.lots of room for passengers.also a very quiet ride.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
Probably the nicest car I’ve owned
by Jacob from Toledo Ohio
December 19, 2018
This car is very beautiful inside and out! Now I will say that there isn’t too many storage places for my phone so I have to leave it in the center console. The only problem I’m having is when winter hits my windows freeze and I’m not able to close the door. The window goes down about a quarter of a inch when you open the door and goes back up when you close it, I’m assuming it’s so you don’t slam the door and break the window. If you purchase this car and run into that issue just take a credit card and scrape the track of the window and you should be good to go!
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