We have been to this establishment twice. And we can???t say enough great things about the staff!! Awesome people to work with. Everyone makes you feel welcomed and like family. We will recommend to our family and friends. And we will be going back for future vehicles. Thank you thank you.
My car died at Bush Carwash. One of their employees, Esmeralda, saw my need and called one of the employees to come jumpstart my car! One of their employees headed over immediately to help me!
All I can say is, if they are this genuine oustside of the workplace, I can only imagine how genuine they are within their workplace!
God bless you guys, thank you!!!
I was hoping to prolong the replacement process for my 2007 Hyundai Sonata (206,000 miles) as long as possible. When a deer kamikazed my baby while my husband was driving it, that definitely changed. I'm a 911 Dispatcher, so you can imagine the range of emotions I had when I answered his 911 call and he basically said, "Honey, I wrecked your car."
There were a lot of people and businesses that came together and played a role in making this emotional rollercoaster easier for me, especially because my husband is on the west side of the state and unavailable due to work mandated training (with the only other car that we own).
My dad has a long history working with John's Auto Mart so I walked in trusting that they would take care of me too. They had the exact car I wanted as a replacement (another newer Hyundai Sonata) and it was in the color that my husband wanted. The asking price was very workable and close to the range that my husband and I were hoping for.
Ken and Al were extremely understanding to our situation. Al made the experience very personal and Ken made it possible for my husband and I to be on everything together, even though my husband isn't available to do anything until the weekend (I was buying mid-week during my days off).
When it came to negotiating, there really wasn't any, and there wasn't much need for any. Ken cut it as low as he could and it was in the price range we wanted. I was able to drive the car home the same day and the whole process only took about an hour and a half.
John's Auto Mart definitely made the replacement process easier than I was expecting and I really enjoyed working with them.
Thank you Prestige Motors for the exceptionally good service your team provided me with when buying my car. Your no-pressure, informative and friendly service was greatly appreciated! It was a pleasure working with you and hope to do so again in the future!
Great experience, helpful staff, awesome selection. I do wonder, however, if there is any way of speeding up the process. After we found our truck and struck the right bargain, it took over 5 hours to complete the paperwork. My wife and I were captives at the dealership for 8 hours
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