I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The service advisor Matthew was very polite, patient, helpful, knowledgeable and answered lots of my questions very well.
During the 30000 mile maintenance, he and his crew found and root caused a rear brake issue and fixed it. It was because some parts were not lubricated well enough, the rear brake pads were worn unevenly, and the inner pad was gone while the outer one still had half thickness left, he helped contacted volvo to take care of the charges to replace the rear brakes pads and routers and lubricated the part well to prevent this from happening.
The renovated dealership building is very beautiful, the seats were comfortable and wifi was fast, I like the area with 2 cubes where people can carry on their work while waiting.
i hate the process of buying cars BUT i actually enjoyed the process it was painless, Neillo was great! i would buy from them again! only complaint i didnt like that there was a extra added expense for the lowjack (which i should have had negotiated off the price) BUT didnt know about it until we were signing papers
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I live in Stockton and got denied for a New Car. They wanted a big down payment and wanted me to jump through a lot of unnecessary requirements. My son referred me to Folsom Dodge. I filled out my application online and was pre-approved quickly! Chris Hurd did a wonderful job with getting me approved and providing me with a great car selection. Charles Townsend from Finance was professional and explained the process well. I recommend that you try Folsom Dodge first! Stockton Dealerships are a joke!
I had such a difficult time finding a used car worth purchasing and when I found Armani Motors every vehicle on their lot looked great so I test drove the Armada and ended up going home with it great sales team and family friendly environment I would recommend anyone looking for a reliable used car then this is the place.
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
I brought my vehicle in for the repair to my sensor. Ron Stevenson in service was the person who greeted me at my appointment time. He was courteous and was very helpful...asked if I needed a shuttle home and gave me the senerio of what they would check on to fix the problem. This is the 3rd time I have brought my vehicle to Roseville VW. I trust them to do the job right and get me back on the road as quickly as possible. Again they did not disappoint. Thanks to Ron and the crack staff this was a great experience. I highly recommend this business.
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