I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Alex Padilla always does a great job servicing my vehicle. He is attentive to the work that needs to be done and always takes the time to explain how much any service work I need will cost. That is why I have been coming back to the dealership since 2011. I always have a good experience.
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Worked with Keith Barbin who was very friendly and many years of experience in the industry. We were very selective and purchased a 1 year old 14,000 mile rental return with no issues whatsoever. The interior and exterior were nearly perfect and the condition was “like new”. The price was very reasonable and we were impressed with their “dealer level” service department, which you really don’t find at many used car places. We even had our other two cars serviced there while working on the deal for the new car.
I met with Keith. He was very helpful and knowledgeable with the inventory and what was available. My wife and I have recently started looking for a bigger vehicle as we are growing our family. There were many options on the lot and Keith helped us understand what was available. We will continue to search and PM standley will be a place we keep in mind.
Mark Jones was my salesman. Not only did Mark deliver quality service but so did the entire finance and service team. These guys do it right- the first time, every time. I plan to be a customer for a long time. I love my truck and the whole buying experience. Who said buying a vehicle was difficult? Not at PMS!
Received excellent service, clear definition of work and estimate of cost for the services agreed upon. Called for pick up much sooner than expected. Will continue using maintenance service at this dealership.
Clay your Jeep service advisors are top notch. The coffee bar, not so much. Looking for sugar with no help. Had to walk across the sales office and get it myself. It's the little things that mean alot.
Please when a woman comes in to buy a car she is presented with a female looking car not a male vehicle. Also, listen to the customer and hear what they have to say so they can drive with what they are looking for and not something else.
Devin king was great. He was fast got us the car we wanted. He knew what he was doing. Great customer service. Great salesman. Professional.
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