By far the best experience I have ever had at a car dealership. The quality of the work and the helpfulness of service department by far the best I have had. A special thanks to Chris the service adviser for being more than helpful. Rating them from one to ten I give them a eleven
I have bought 2 QX 80's from Corey King at INFINITI of Central Arkansas in the last 5 years. The experience has been positive and professional in each case. We live 4 hours away in Louisiana and would not hesitate to advise friends that it is worth the drive.
90% of the transaction was worked out through emails and text. We feel that working out the numbers on trade in and purchase were fair. And they delivered on their promises to us.
The 2019 QX was delivered to us by a courier, at my expense, who also brought paper work to sign and delivered our trade (2015 QX) to INF of Cent Ark.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
I was excited to get my new Jeep in 2011 I bought a brand new Rubicon 4 door black fully loaded the first day I brought it home and went out to drive it and it rain that night and I know I had a boat I called the dealer who was not interested and ended up having to have it dried and clean myself. I took it to the dealer they kept it for 2 weeks to fix the trim I went down and get it in 2 weeks it had not been touched and they said they had a new shop manager for in less than nine months who you said that they kept correcting the others problems so I took the seals took them home and install them myself. I contacted the dealer and was told to come down and talk to mr. Parker and when our Rod I'm still had to speak to his son which was not good at all he did not know anything he could not help and he just kept saying I'll have to talk to him. I think it's pretty bad that the dealer could not get in touch with me and work out something at this point . I am disappointed that mr Parker took any time or effort to correct any of my problems I really thought that they would stand behind their product!!!!!! Now with only 28,000 miles the transmission has gone out what's next.
My husband and I went to get the new 2015 Dodge Charger. This purchase was for me. I knew the car wouldn't disappoint me, but I am usually reluctant to shop cars, because of the salesmen. Fred Keeton is an amazing salesman. he didn't assume the purchase was for my husband. The guy wasn't pushy, just very very attentive to questions. I will make my next purchase of a truck there next year. I have since recommended him and Tim Parker to several of my friends. I have also used the service department on several occasions and they are awesome. I highly recommend this place, and appreciate the ongoing customer service that Mr. Ketton provides...this is how a dealership does it right!
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