I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
This is our fourth purchase from Mercedes-Benz of Bend. We would not return without feeling the best about this dealership and most of all the personal that work there. Hamlet is just the best, not only a great sale rep but a friend. The feeling about the service department, especially Shane, is a paramount reason for our patronage.
Keep up the good work and we are customers for life.
My salesman Micheal was excellent. Great experience with this dealership. We have bought a truck and leased a car with Micheal as our salesman on both deals and he was great to work with .
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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