Identified a C-Max Titanium new at the dealer and the dealership was very rapid and responsive, quickly put together a financing plan, had great communication about the vehicle. Unfortunately for me, someone else had their eye on it and swooped in before I had a chance to test drive/buy. But overall was a good experience with their sales.
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
Gregory Michael was a good, solid, well knowledged Service Representative. I had had a poor experience with JEEP in Gilroy so I tried this JEEP Service Center in Santa Cruz. Boy, what a difference! I had the personalized attention I needed, everything was well explained. And Gregory seemed genuinely thoughtful. I will come back for all my JEEP needs which you can provide. Thank you!
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Gilroy Chevrolet is the place to go for the Bolt. Daymond was fantastic he knew all the product improvement information and he was able to relate to me in a healthy and upfront matter. He also did a great job of explaining all the features which are innumerable on this car. In some ways the bolt sells itself but this experience was fantastic
I was looking for a 2016 e-golf with fast charger. Not a lot of dealers had any left. I found one 2 hours away at another dealership. They started the negotiations high and wouldn't budge much. We didn't make the deal. Then I e-mail Santa Cruz VW and told them to send me there best offer. Jonathan Dasig Internet Sales Department sent me a clearly broken down offer that was way better than the other dealership and was in line with my research. So my wife and I drove 2.5 hours a few days later and we made the purchase. Jonathan Dasig was great to work with and he stayed late until 10:30pm getting the deal done.
In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership to anyone looking to purchase a car or truck or truck
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