What is most important to you? That is what Jomar ask me when I said I came to look at cars and possibly buy. Jomar continued gently to ask more specific questions and before I knew it I was looking for a Jeep Cherokee which I later purchased. And like it better today!
I came in with specific expectations and the sales team meet those expectations with flying colors. They were very patient and helped me find exactly the right fit for me and my family. They had me approved very quickly and walked me through the buying process and even personally showed me all the features of my new vehicle. They made the paperwork fast and painless and made sure I understood everything before signing. I would definitely recommend them to anyone looking to buy a new vehicle! Five stars from me!
My Acura Rl is 12 years old and the treat the car and me like new. My wife and I are buying or leasing a new Acura in June. They put us in a MDX for the weekend while my RL was being repaired. Top notch service from everyone. Now the problem is which car MDX or RDX?
David and Marty are trustworthy and treat you like family. I'm very thankful to have found this place. Not your typical car salesman mentaliy. They truly care about people and strive to keep their reputation outstanding. Thanks Country Pride!
I bought a car here with a 30 day / 1000 warranty. During the 30 days I discovered a mechanical problem. It turned out to be a very, very expensive problem, something that only the dealer could repair with new parts. At no point did they try to weasel out of the warranty. They had the repair done and lost money on the car, I'm sure. I couldn't be happier with the car and the whole transaction.
Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
Great job on working with me on my purchase of the 2012 Avalanche! No pressure good presentation and excellent job of communicating with me on this purchase! Thanks again for a job well done!
The Honda staff are always there to make my visit easy. Great people from sales men to service. A comfortable experience. Galberto Monroy has sold us 3 Honda Accords and he is so enthusiastic about every sale. He makes the whole process effortless and he does it with a genuine smile on his face and in his heart. I will buy another car from him in 2 years!
by Shedrick & Phyllis Jones from Siloam Springs, Arkansas
August 19, 2017
I needed a new car for my wife and decided to give Superior Dodge a try. I received the best customer service I have ever received in all of my years of car buying. We were greeted by Customer Service Rep, Daniel Daigneault as we were coming in the building and he led us through the entire process with a courteous and professional attitude. The Finance Rep, Cody Young explained the financials of our purchase with a straightforward and honest approach and we even had an opportunity to meet Ty Turney, the Service Director, who had our new car detailed and filled with gas, while we were still negotiating our deal! I was highly impressed with all 3 gentlemen and will be recommending all my friends to purchase their next vehicle with Superior.
A service department that is more like my friend's shop
by Jeff from DealerRater.com
November 25, 2018
It's not too often that I brag on a dealer, much less their service department, but I'm going to the trouble to now. The people there have worked hard to earn my trust by not just charging me the most they can but instead, they actively work to save me dollars. I respect that and will be giving them my business in the future.
I tried to edit/or delete my original comment but this site does not allow for this action. I'm writing this comment too update the situation. I was called first thing in the morning by the management "Tyler" at Superior GMC where they we're extremely apologetic and eager to provide satisfactory customer service, and they did just that. This seems to have been a huge communication error that led to me being frustrated by what had taken place. After speaking with Tyler I'm confident that if I would have spoken to him originally this issue would have never escalated, as he is truly someone who is determined to give good customer service. I plan on buying a new truck or SUV here in the next year or two and I will attempt to buy it from Superior GMC when the time comes, this is because of them going Beyond normal customer service expectations after what originally happened.
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Good service, quick in fixing my car nice clean waiting room drinks and food. It was easy to get in for service and fast to pay.
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