Used 2018 Dodge Journey for sale near Matteson, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

The purchasing process was handled efficiently and professionally. I appreciated the sales executive’s patience, strong knowledge, and courteous approach throughout. Very happy overall 🤩 Thank you

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

A great Place to buy a car from, plenty of selection. Thanks to the Sales team for helping me pick up my new BMW, Sebastian was very helpful in breaking down everything for me from the warranty to the monthly payments. I would 100% recommend this dealer to anyone who’s shopping for a car. They have plenty cars in each brand and will make something workout for your needs and help fit you.

West Chicago auto mall is a great place to get a car they guided me into buying my dodge challenger and they got me the best deal! They have no xx fees like other dealers!

Here’s a clean, positive 100-word review you can use: I recently purchased a Chevy Malibu from this dealership and had a great experience from start to finish. The staff was friendly, professional, and never pushy, which made the process stress-free. They took the time to answer all my questions, explained the features clearly, and worked with me to get a fair deal. The paperwork process was smooth and efficient, and everything was transparent with no surprises. The Malibu was exactly as advertised and in excellent condition. Overall, this dealership made buying a car easy and enjoyable. I would definitely recommend them to anyone looking for a reliable vehicle.

Great experience at West Chicago Auto Mall. Great inventory available. Easy process. The staff was nice and welcoming

I visited to look at a 2013 Sonata and ultimately decided to buy a 2022 Palisade for my whole family. I am impressed by the courtesy and service they offer. It is on another level. I will strongly recommend them to any friends or family members. This is their new location, and the staff, vehicle selection, and prices are excellent.

Good experience.Bought a used car from them. Smooth sale. Was out with used car less then 1 hour. The manager was very nice gave me a real good deal.

came in looking for a PACIFICA HYBIRD AND GOT IT GREAT DEAL SEE HECTOR GREAT MAM

Really happy with iur new Odyssey. Competitive pricing and integrity of interactions were what we appreciated most about our van purchase.