Got a new car in 2013. Sentra- they take care of m
by Lfremin from Carriere, Ms
September 24, 2017
They wax my car for free every 6 months. I also get my oil change etc....(they send me coupons and reminders). Carwash--- well- honestly, not a really ideal situation, because plenty times they told me they didnt have time. I dont even ask anymore.
I just hate the wait time when u bring your car fo
by Bs from New Orleans
October 6, 2018
Nothing to say really just hate the wait timing to get your car services an they don’t give out loaner until your car ready but other then that the wait timing could get better.. thank to Donald n ms Stacie from speeding up the work on my car..happy costume
I’m still waiting on my vehicle to be service still didn’t get to drive it yet to get a survey yet on the car. My car salesmen never call me back abut the service on the car I had to call him.but he still never call me back to tell me about the car.still waiting but I do still have the loneners vehicle
by Premier Dodge from New Orleans, LA I-10 Service Rd
September 6, 2018
Premier Dodge in New Orleans I-10 Service Rd provided a great new car buying experience. My dealer Harold B. was very patient with me during the buying process. The staff was courteous and professional. To the entire staff "Thank You."
Have purchased more than one vehicle from Premier. Shade was polite and seemed fairly new, but sincere. Was able to work a deal that I was comfortable with, but the process this time seemed to take MUCH longer with sales manager and floor manager making multiple trips into the GM's "Office". Too much back and forth wastes the customers valuable time. Overall I was satisfied with my purchase, disappointed they didn't check the tire pressure before I pulled off the lot and no manual in the car. Both were corrected quickly when I called the following business day. Not sure why they mailed the plate to trade in back to me, again causing an unnecessary waste of my time to have to go turn the plate in myself.
I wasn???t ready to purchase a car just yet, but life says otherwise. Gerard was very patient with us while we worked through our decision of purchase. He was very knowledgeable about our selection. Would definitely recommend this dealership.
I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
Ricky Saragusa helped us find a great car and a great deal to surprise our daughter with a new car, she absolutely loved it! He was a great salesman and was very polite and organized. I would definitely recommend dealing with !
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Premier Dodge always gives me excellent customer service . Curteous , fast and thorough .
We have purchased a number of trucks from Premier and Benjamin Broitman . Ben and his team are spot on and the Best in the business .
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
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