Used Dodge Journey for sale near West Chicago, IL

Ted was great it was a great experience this is my fifth car I bought from this place

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

Honda on Grand makes car buying easy!! Tom K was wonderful to work with. I have bought two cars from him and would definitely go back to him. He listened to my concerns and addressed everything in such a friendly and courteous way. I would recommend this dealership to others.

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

I worked with David to purchase my new pathfinder and it was a great experience. Coming from Union to the #1 Nissan dealer in the Midwest. Fantastic place to come and get a car. Free lifetime oil changes for new cars makes a real difference!

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

Very smooth experience. Seann is an excellent young salesman. Darien will do anything to work with you. Erick, the manager is very accommodating. A++++ dealership.

We love our new car!! Went to look today and left w a 2020 Dodge Journey! Love it! Great service at Stew Hansen!! Thanks to Monte for all of his help and assistance!!

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

3 row seats is a plus. Extra room for gear and groceries next to the used 3rd row seat is cool. Air conditioning is super. No problems with mechanical or electrical yet. Ride comfort is real good. Getting over 20mpg in city. Hope to keep this car for many years.

Professional employees, clean environment, and well maintained vehicles. As a returning customer, this dealer has come a long way and always prioritizes customer satisfaction

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

I bought my 2013 journal avp brand new, and now have 123,000 miles on it. Haven't even changed brakes yet. Still original brakes on it. Just regular maintenance, had minor issues, wheel bearing, throttle body, and new battery and tires. Great car, comfortable. 4 cylinder engine is good on gas but very sluggish. Definitely would recommend V6 engine.

Purchased my Jeep Grand Cherokee from Jim and James. Truly amazing individuals. Very straight forward, honest dealership. Financing was a breeze and my vehicle was very accurately described.

I had a good experience buying my car from Chicago Cars US. Albert was my salesman, who greeted us with a friendly demeanor. Albert was knowledgeable regarding my car and answered all of our questions. Chicago Cars US staff from Albert, Jacob and Chris were friendly and very professional. I will and have recommended Chicago Cars US to family and friends.

Its a great vehicle for smaller families. I have 4 children under 10 and can fit everybody in ALMOST comfortably. The 3rd row seating leg room is very tight. Other than that, it's great. Not the fastest vehicle. But its not slow and has enough grunt to pass anybody in a timely manner. Seats are supportive with mild bolstering in the front. The audio system is good enough that im not constantly thinking about upgrading it. In fact the stock speakers have very clear definition at higher levels which kind of blew my mind a bit. All in all its been a very reliable car.

Great experience overall. I was offered a fair deal without any pressure or unnecessary upselling. Chuck Fioravanti was straightforward, answered all my questions clearly, and made the whole process easy and stress-free. I?d definitely recommend this dealership to anyone looking for an honest and smooth car-buying experience.

Very professional and prompt service. I was very happy with the outstanding customer care I received and would highly recommend them.

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

Absolutely great people to do business with, From my first inquiry to the final purchase of my vehicle, the entire experience was handled with professionalism and genuine courtesy. I highly recommend them to anyone looking for a smooth and pleasant transaction.

I recently purchased a car and had a truly positive experience. From the moment I arrived, I was looked after by Izhar, who was excellent throughout the entire selection process. He took the time to clearly explain the different models and specifications, making sure I understood my options all without any pressure. I really appreciated the honest and patient approach, which made the experience smooth and stress-free. The paperwork was also explained clearly and professionally, so I felt confident and well-informed every step of the way. I would definitely recommend them to anyone looking to buy a car, and I would happily return in the future. Thanks