Used Dodge Journey for sale near West Chicago, IL

price as promised up front. Clean dealership and car. Fastest in and out I ever had.

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Tony Horton was my salesman. I gave him a price range and somewhat of an idea of what I was looking for. He found the perfect vehicle for me! He did a great job working within my budget. Would recommend him and this dealership to anyone.

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

We love our new car!! Went to look today and left w a 2020 Dodge Journey! Love it! Great service at Stew Hansen!! Thanks to Monte for all of his help and assistance!!

We had an incredibly smooth and pleasant experience at this dealership from beginning to end. The entire process was seamless from start to finish. Every staff member we interacted with was helpful, courteous and professional. Buying a vehicle from Seann Omara was particularly wonderful— he is knowledgeable, helpful, and genuinely committed to making sure we got the best deal possible. We left very pleased and would happily recommend Napleton Buick GMC to others!

3 row seats is a plus. Extra room for gear and groceries next to the used 3rd row seat is cool. Air conditioning is super. No problems with mechanical or electrical yet. Ride comfort is real good. Getting over 20mpg in city. Hope to keep this car for many years.

Best finance manager in site help with a lot with my purchase!! The best will shop again at this dealership!!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

Very professional and prompt service. I was very happy with the outstanding customer care I received and would highly recommend them.

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

Got a car from Ryan, easy to deal, great vehicle options. Definitely recommended, 10 out of 10!

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

Jim and James father and son very professional duo I want to thank you both so much for working with me and being so present in your jobs. Thank you both so much.

I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

Mine is great on gas! I use mine for work, traveling + family and have experienced no issues besides having to fix front brake calipers. Runs + drives super smoothly. Interior is beautiful, everything works as it should. I only have a 114k miles on mine which is super nice.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

Great job in and out. IT'S been a good experience so I will let people know.

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.

Know how to work with customers always giving deals on service. In service department. A one.

Now, I did just purchase this car, just a couple of months ago, and even though it's an older car, it only had 55,000 miles when I bought it, and I purchased a 5-star warranty as well. First, I'm probably being a bit bias, b/c I'm a Dodge fan, due the Nitro I had previously. But so far, the other reviews I've read are pretty much spot-on. Mine has the 2.4L 4-cylinder. It's not as good on the gas mileage as other 4 cylinders, from the Reviews I had already read, b/c the Journey is heavy, but for me, it's also less to fill up than the 3.6L, 6 cylinder Nitro I owned previously. I also wouldn't take it on any sharp turns either. As other reviews had said, the engine does make some noise, but it's not that big of a deal to me. However, unlike the other reviews I had read, I have plenty of space as a driver, it's not as compacted as I thought it would be, but the cargo space has plenty of room, just like I've read. The infotainment system is really good too, just like the reviews I'd read had stated. I have SIRIUS, don't know how, I'm not paying for it, but if it's a feature with this car, fantastic, BB King's Bluesville station is on constant play, as other stations are too. It doesn't have the vehicle backing system nor an AUX connector that most cars now have, but it's a 2015, and the Journey wasn't Dodge's most elite model either. However, so far, I'm growing into this car, and glad I purchased it. I'll probably get the Hornet next. Ha.

Absolutely great people to do business with, From my first inquiry to the final purchase of my vehicle, the entire experience was handled with professionalism and genuine courtesy. I highly recommend them to anyone looking for a smooth and pleasant transaction.

Zee was an absolute legend to deal with. He helped me get my dream car and provided clear, helpful information throughout the entire process. I’d highly recommend him to anyone looking for excellent service.

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

We had a great experience working with Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.