Unless, apparently, you go to the right dealer! We found Dick Hannah Nissan to be courteous, professional and knowledgeable. Danny listened to us and found us the right vehicle for our needs. I would recommend this dealership without hesitation!
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
All aspects of my visit were very positive. Your service people were friendly and helpful. I needed to have my car inspected and was pleased a concern I had was not an issue at this time. Also appreciated having my car washed.
Vanessa Gomes went above and beyond what I thought a car dealership representative could do. We called gave her a description of what we were looking for and she did the rest. She found the car that would fit us she worked with banks and everything to get us financed. All we had to do was bring proof of income and sign the papers. I have never had an experience of buying a car like this before. I would do it all again if I could have the same experience. I absolutely love our new car it fits my family safely. And as a mom of 4 that is the most important thing for me.
Great place to shop and buy a car. Michael Roaden was amazing from start to finish. He help us select the right car and the financing process was amazing! I would highly recommend you check this place out before your next purchase.
Incredible experience with this dealership. I rarely ever do reviews for any company but I truly believe this company went out of their way to make my experience 10x better. I was interested in a vehicle that I found online and as soon as I inquired about it they provided answers to every single one of my questions and even took the time to do a walk around video on the vehicle and show any flaws if any on the vehicle. I spent probably about 3 hours on the phone with the sales guy and he patiently guided me through the whole process. even after I came to the dealership they treated me with the most respect I have ever seen. I rarely buy cars since I always keep my vehicle till the wheels fall off but I am telling you this, because of this dealership and the experience I received I will change my style of buying cars and buy a car more frequently. I recommend this dealership if you want to be treated with respect and not just like a normal customer but instead they treat you like you guys have been friends for a while or you could even say like family.
Great buying experience. No high pressure. Great negotiations. Really good inventory. Their 90 day warranty is a bonus. I had an engine problem shortly after purchasing. They hooked me up with a repair facility who got me in quickly and did great work. They explained the problem. Showed me the fix. All at no cost to me. I’d give them a 10 star rat
Everyone knows the long standing joke about car salesmen, and I was afraid of being at the butt end of a bad deal. Im so glad I chose to go to them in the end though! Their sales team balanced friendliness with professionalism and their honestly sincere interest in meeting my needs and accomidating my interests truely made my truck buying experience enjoyable rather than stressful. They felt more like real people or friends than any sales personel I have ever encounter has. They worked hard I get me a better truck than I set out for, for less than I was prepared to spend, WITH a warentee in exchange for my old jalopy. My new FORD runs like a champ, is gorgeous, and isnt breaking my bank monthly! I am beyond thankful to the gentlemen who helped me through the selection, buying, and financing process! I came out of this experience very satisfied and will be recommending them to family and friends for sure!
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
To be honest the last time I bought a car was about 9 years ago so I very hesitant to purchase a new one. well I was randomly stopping by and was hoping to get some strawberry short cake from my favorite restaurant tebo's when I realized that it was no longer there and car dealership had taken its place. so I decided since I made the drive I would look around and I found the cutest truck I ever wanted. I called my husband and told him about the truck and he said that if I got the right deal to do it it would make sense. well they showed me why it was the best deal and I got a super low interest rate so I was very satisfied. not only that but the staff was very processional and they treated me like a lady should. well my husband loves the new truck so theres no more to the story but I do appreciate these guys super hard work. I was very impressed and if I decide to buy another vehicle in my lifetime it will for sure be from them. thank you.
These guys are Amazing!!!!!
I'm from California and couple weeks ago i saw a 2014 Mercedes in their website. I really liked it and i was curious how much they asked!! After I contacted them, they gave me an unbelievable price, which tempt me a lot but I wasn't sure because they were in Oregon. Guess what, after i talked with Sammy and lovely owner, I decided to trust them and i bought the car!
They shipped me the car even faster than i expect without any issues and wonderful condition which made that deal much more pleasent for me!!
Thanks Carz Planet. You guys are the Best
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