This shopping adventure began when the 16 year old car that my 77 year old father drives lost its transmission. My mother and father are in great health but have lost their confidence to make big financial decisions on their own. They wanted me to find them a good car at a good price. Within a matter of days, I was looking at the inventory at The Auto Centre. They had the vehicle that met all of our shopping criteria. A quick test drive revealed that this car, a 2013 Chevrolet Malibu, was the vehicle that we had been searching for. Finding the car was easy. What I needed now was a caring and thoughtful staff that would explain everything to my parents and restore their car buying confidence. We bought the car during a holiday week and dealt directly with Ken and Lorraine. They went above and beyond to explain everything simply and clearly and answer all of my mother's questions. My father is very proud of his "new" car and has been showing it off to everyone. My mother is happy that my father is in a safe and reliable vehicle. I am happy that my folks were treated fairly and that we had such a smooth car buying experience. Thank you Auto Centre!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Looking to purchase a new vehicle salesperson Tank
by Charles Townsend from Greensboro nc
June 12, 2018
Tank was very knowledgeable new his product knowledge I would give him a 10 great person if you're ever interested ask for this gentleman he goes by the name of tank wow does he know his product. This salesman went Far and Beyond he helped us all the way I showed my wife everything I promise you I will recommend this gentleman to everyone. They beat the other dealers about $4,000
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
This dealership is the real deal! Kevin was awesome! We weren't able to come to an agreement on the price of the vehicle, but it didn't change the fact that this dealership is honest, forthright and made the process easy and simple, which how car buying should be! I would highly recommend Kevin and M&L!
Buying a vehicle should not have been this easy or pleasant. Trisha was GREAT. So much fun to work with. Felt like we made a new friend with Trisha. She knew her job and we knew we did not want to look anywhere else, Felt like we got a really good deal and payments where we wanted them. Sam also made the financing part equally as painless he was thorough and quick. His personality also made this a pleasant experience. GREAT TEAM WORK.
My wife and I would highly recommend M&L to everyone! These guys truly earned our business and were very professional yet down to Earth! Our new car purchase was an exciting and enjoyable experience as should be! Steve Cheek and Brian Harvel went above and beyond their job description to help in every way with this purchase! Also a shout out to Sam the finance guy for the easy paperwork transaction. Thanks guys and we will be back!
Scott and Melissa
Awesome dealership and the price was on point. They got back to me quickly, gave me an out-the-door price since I was a few states away, and they did not add a bunch of senseless fees to the advertised price.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
Test drive, loan application, approval, and here???s your keys in a few hours. Scary easy. Thanks Jason, a very dedicated and helpful salesman! Tell your boss to give you a raise!
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