We would like to thank Charles Bruce for his excellent customer service every time we bring our Jeep Grand Cherokee in for service or repair. Recently we were going out of town and needed our key fob reprogramed for safety reasons. Mr Bruce got us in right away so we didn’t have to worry while we were away. We will continue to bring both of our Jeeps to Auburn Jeep Dodge.
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
The circumstances of this purchase were not your average new car purchase. That being said we would like to express our gratitude to Josh for his efforts in streamlining the process. Very good salesman and would recommend him highly.
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
Yesterday I finally scheduled an overdue recall service. My last dealer service experience in Roseville was not so pleasant and is likely one of the reasons I had put off the needed service. I called the number on the recall letter, they connected me to Allison at Auburn Dodge and she immediately scheduled an am apt and shuttle for a ride home.
Forest was courteous and efficient in getting my truck checked in and Edgar the shuttle driver got me home in time for a 10a.m apt! Shannon called around lunch to report that vehicle will be ready for pick up around 2pm and that my oil change and tire rotation were already in the system and paid for;.) I appreciate having a local dealer option thanks for the service!
Decent car - worth the price
by Susan from Tacoma, WA
December 27, 2018
This is a decent car for the price. It's basic and has been reliable for the two years I've had it. The basic warranty is only 36,000/3 year. The warranty is the only thing I would want changed for this car.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
The service advisor Matthew was very polite, patient, helpful, knowledgeable and answered lots of my questions very well.
During the 30000 mile maintenance, he and his crew found and root caused a rear brake issue and fixed it. It was because some parts were not lubricated well enough, the rear brake pads were worn unevenly, and the inner pad was gone while the outer one still had half thickness left, he helped contacted volvo to take care of the charges to replace the rear brakes pads and routers and lubricated the part well to prevent this from happening.
The renovated dealership building is very beautiful, the seats were comfortable and wifi was fast, I like the area with 2 cubes where people can carry on their work while waiting.
very nice car , looks and gas mileage are great
by challenger phil from Thornburg , Iowa
January 7, 2019
beauty need to sell due to health problems , car is in excellent shape , no dings scratches , all around great car . must see to appreciate the beauty !
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
Feels like I’m driving in an armored vehicle
by Brenda O. from Essex, Maryland
January 8, 2019
The car is comfortable and so roomy- lots of bells and whistles but the most important thing is that I feel safe in it. This is not a car that’s going to get pushed by the wind! The Hemi purrs like a sexy kitten and responds to the slightest touch of the pedal- best car I have ever owned!
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
Worst car I’ve ever owned
by DJ Dave from Willows, California
December 14, 2018
Sold it at 21,000miles and 5 yrs old.SRT model. Green with envy color scheme. $51,000. Bought new. Spent way too much time at the dealership chasing multiple electrical problems that never got Fixed. Stereo lacking quality sound. Touch screen sad. Traded for a new Mazda- a very reliable car !
Was shopping for a good used car for our son and his family. Met the staff at Autostar and right from the start we were treated fairly and with respect. Even after the sale - when a problem arose with the car - they went out of their way to repair it at no cost to us. It is rare today to find such ethical and pleasant service.
by Brian from TEXAS
January 3, 2019
2017 Scat Pack R/T Hemi 392 Charger in Redline Red!!
This car was so sexy & fun to drive!
430+ wheel horsepower would pin you to the seat (if the tires would hook) yet feel like a 4-Cyl Accord while cruising at 75 on the Hwy. Decent gas mileage for a V-8, high horsepower car. Although it's hard not to floor it everywhere to hear the monstrous exhaust tone.
LOVE, LOVE, LOVE this car!
Purchased it by special order from the dealer for just under $40k it was an absolute bargain!
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
practical fun to drive and economical to run
by Philippe from Atlanta, GA
December 11, 2018
I use the stow and go feature a lot more than I thought I would. I average about 22 mpg with a mix of on and off highway driving
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Wish I would've bought new and plus package
by PrincessJ from Flagstaff, AZ
January 4, 2019
Love the car overall minus comfortability with seating yet it's a sports car so not expecting much. Also, I went larger with rims for show but if traveling, not suggested as makes handling a bit harder.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Amazing car under $30000. 100% worth it)
by Anton Karachintsev from Pittsburgh, PA
January 7, 2019
It has everything I need: heated steering wheel awesome when it’s cold outside, leather seats with cooling and heating, good performance even for 3.6 l engine. Best choice if you looking car for fun
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
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