The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
THIS DEALERSHIP IS VERY GOOD. NO PRESSURE, THE SALES AND MANAGEMENT HAD ONE INTENTION... TO FIND ME THE TRUCK THAT WOULD FIT MY NEEDS AT A VERY GOOD PRICE.
EVERY PERSON THAT I MET IN THE PROCESS WAS PERSONABLE AND PLEASANT.
I'D RECOMMEND ANYONE LOOKING FOR A VEHICLE TO VISIT THESE CATS.
LIKE THE WAY THEY ROLL!
Love my new Traverse! Many thanks to Joe Hess and Fran who went out of their way to find the exact car I wanted. Dave Gabriele made the financial process a breeze. Everyone was so patient and professional. I would highly recommend R.D.Banks Chevrolet and their talented staff.
Just happened to stop by the dealership. The sales people were very courteous and knowledgeable about several cars on the lot. The sales manager guy was very hands on, went over a lot of options that could be ordered
After frustrating experience at another dealership, I decided to give these guys a try. Had my vehicle fixed and working properly in 24 hours. Awesome staff and I will be back for service and purchase my next vehicle from them!!!
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
I'd have liked nothing more to gIve a 5 out of 5 but there were a couple nuances that were a bit off putting. Like any dealership, the end goal is to get you in the car you want. To be honest, the way they work was pretty streamlined to accomplish that.
When it came time for financing, they gave me a much better rate than I'd asked for, and matched trade in offer of another dealer, top marks for that.
Only real thing that bugged me was the gentleman I dealt with was a bit fast paced for me. Not aggressive at all, but liked to move on through topics. Overall though he was a good salesperson, who even called me about an item I left in my trade in. That might not be that impressive, but that's some fine customer service in my opinion.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
My salesman Vern Petrea Jr. went above and beyond to make sure I understood all the features on my new purchase. I showed up on a motorcycle and the weather was getting bad before I went to pick up my new car ,and Vern went out of his way to come to my house and pick me up , and bring me in to the dealership to pick my vehicle up. I wanted to say that I really appreciated the way he conducted himself. There was no hi pressure sales and I think I tested 7-8 used cars and he took the time to make sure that I knew about each vehicle..He was very professional and courteous in every way. I wish there were more salesmen like Vern.Thanks Vern for the Awesome Experience in purchasing my new used vehicle.. Jeff Smith
Comfortable and friendly atmosphere to find exactly what I was looking for. We???ve been buying from this dealership for years and they are always a pleasure to work with. Never any pressure to buy. Sarge is our go-to guy!
Went in told John what I was looking for he found it and I bought it. I wanted a 2018 Ram Bighorn and that's what I got.
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