I was really pleased with the service and how helpful they was! I worked with Elizabeth and she was amazing I really recommend working with her she was amazing! She went out of her way to help me and to find my dream truck!
I purchased a 2017 Titan from Benson. the truck was as advertised and in great condition. The people are friendly and very helpful. The only problem was with Allen Hunt ; a salesman their. He has not delivered on promises he made. and is hard to reach after the sale to find out why the delay on keeping his word. To date I still have not gotten what I WAS PROMISED. I am going back up there to talk to the service mgr. Monday.I am pleased with everyone except Allen Hunt. If you buy a vehicle there don't buy from him!!!! I would recommend Benson Kia but only with a warning. avoid Allen Hunt.
I purchased a 2017 Titan from Benson and the experience was great.The salesman Allen Hunt was great.He really explained the features the truck offered and was very helpful in getting my windows tinted.
Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities.
This process went as smoothly as possible. From the time we enter the building and the time we left with our new car was handled in the most professional way possible. Thanks to the team at Morganton Honda for this great experience
Outstanding experience. Nothing can be improved. Very impressive staff. Everybody insured that I was satisfied with the car and buying experience. I will definitely contact Morganton Honda when I am ready for a new car. I was extremely impressed with Chuck Zimmerman, the salesman I dealt with.
Overall experience was great..... I spoke with Robert through email your online salesman and this gentleman have a wonderful personality even though I haven’t located the vehicle I’m looking for I do appreciate the customer service
Very friendly, made me feel very welcomed and comfortable. Donna worked with me to the fullest - Got me into a new car!!! I'm over the top with great service and experience. I would recommend others to come see Donna at Benson Hyundai. Donna is very respectful and down to earth - Loved Her!!!
Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
Benson hyundai, particularly Robert Winecoff is wonderful with customer service, helpful advice and useful, honest information and a friendly atmosphere. I will continue to come to them for all my auto needs.
Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
If you need a used car go see Derek Erbe. He will meet your needs and budget at the same time. TLC is a great place to do business.
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